The Simple Solution
-
1052 N 5th St
San Jose, CA 95112 - 408-295-9200
Hours
Chamber Rating
-
Angelina Soria
Feb 25th, 2023 -
Susie Lu
Simple Solution is the ONLY place anyone should go to for their industrial/business media, cabling, and computer service needs. The owner, Sigi Valencia, treats customers with the highest respect and patience; above all, his team and he himself deliver services with indisputable integrity, technical expertise, and professionalism. When I called around to ask for help with my never-ending residential media issues, I wasn't able to get anyone to respond promptly. When I called and learned that Simple Solution only handles industrial accounts, I was pleasantly surprised that Sigi called me back after I left a message with the receptionist. He explained to me that he only handles business accounts, but took time to listen to my issues with patience. He gave me several recommendations of places that could handle residential media issues. Unfortunately I had to call Sigi back to explain that I was totally defeated to have any of his recommended services come fix our media issues quickly, and that my problem was "un-fixed" by other vendors multiple times over the course of the past year. Incredible as it may sound, Sigi offered that he himself, or one of his techs, Brandon, would come help me out the next day. Sign refused to charge me for anything, as he said 1. he doesn't handle residential accounts , and 2. it appeared that my problem could be easily fixed by him or Brandon. He did it purely to help someone who's in need. Brandon, the tech who works for Sigi, was equally courteous, patient, and respectful as Sigi. He fixed my problem "completely" and refused to receive any kind of gratuity. Service places with technical expertise like The Simple Solution just doesn't exist any more. If you have any industrial IT/media need, DO try The Simple Solution. Besides the fact that Simple Solution knows "their stuff" (as my media/cabling problems that were unfixed by others and now 100% fixed by Simple Solution), they have the professionalism and integrity that would back up their expertise!
Apr 8th, 2018
Contact Info
- 408-295-9200
Questions & Answers
Q What is the phone number for The Simple Solution?
A The phone number for The Simple Solution is: 408-295-9200.
Q Where is The Simple Solution located?
A The Simple Solution is located at 1052 N 5th St, San Jose, CA 95112
Q What is the internet address for The Simple Solution?
A The website (URL) for The Simple Solution is: http://www.simplesol.com/
Q How big is The Simple Solution?
A The Simple Solution employs approximately 20+ people.
Q What days are The Simple Solution open?
A The Simple Solution is open:
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Q How is The Simple Solution rated?
A The Simple Solution has a 5.0 Star Rating from 2 reviewers.
Hours
Ratings and Reviews
The Simple Solution
Overall Rating
Overall Rating
( 2 Reviews )Angelina Soria on Google
Susie Lu on Google
Simple Solution is the ONLY place anyone should go to for their industrial/business media, cabling, and computer service needs. The owner, Sigi Valencia, treats customers with the highest respect and patience; above all, his team and he himself deliver services with indisputable integrity, technical expertise, and professionalism. When I called around to ask for help with my never-ending residential media issues, I wasn't able to get anyone to respond promptly. When I called and learned that Simple Solution only handles industrial accounts, I was pleasantly surprised that Sigi called me back after I left a message with the receptionist. He explained to me that he only handles business accounts, but took time to listen to my issues with patience. He gave me several recommendations of places that could handle residential media issues. Unfortunately I had to call Sigi back to explain that I was totally defeated to have any of his recommended services come fix our media issues quickly, and that my problem was "un-fixed" by other vendors multiple times over the course of the past year. Incredible as it may sound, Sigi offered that he himself, or one of his techs, Brandon, would come help me out the next day. Sign refused to charge me for anything, as he said 1. he doesn't handle residential accounts , and 2. it appeared that my problem could be easily fixed by him or Brandon. He did it purely to help someone who's in need. Brandon, the tech who works for Sigi, was equally courteous, patient, and respectful as Sigi. He fixed my problem "completely" and refused to receive any kind of gratuity. Service places with technical expertise like The Simple Solution just doesn't exist any more. If you have any industrial IT/media need, DO try The Simple Solution. Besides the fact that Simple Solution knows "their stuff" (as my media/cabling problems that were unfixed by others and now 100% fixed by Simple Solution), they have the professionalism and integrity that would back up their expertise!
Overall Rating
Overall Rating
( 2 Reviews )Write a Review
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