Boost Mobile

I've had Boost for 10 years and 2 phone lines with them. Bout 4 months ago i went to this store and replaced one of the phones on the account. The girl in the place was very refreshing as she really took her time to show and compare phones and when i bouth it she activated and put the screen saver etc.....It was a very good experience and i told her i'd be back to replace the second line soon. So i go back a couple of weeks ago and she's helping someone else so i'm waiting my turn. No problem. Then she's asking what i need before she's done with the cutomer she's helping so then she finishes with the customer and tells her don't go yet in spanish cuz i understand it. Then comes over and i'm asking about a new phone showing her my old one. All she seemed to do was brush me off and say go to best buy or order online etc....Like she couldn't brush me off fast enough and get me out of there. Sad that the store missed out on a $1000+ sale as i pay upfront for my phones. Even if she didn't remember me which is ok all phone stores always ask if ur a current customer, your number to see if you can get an upgrade etc....she asked for nothing and checked nothing. Guess i won't go back there for anything. Why the implied bias and change of attitude since i already spent a $1000 there. Sad!
Dec 6th, 2023

Sep 1st, 2023

Quick and easy to get help.
Jun 16th, 2023

Feb 17th, 2023

Dec 30th, 2022