Service King Collision San Jose (Now Crash Champions)

carlos nunez _{on Google}

Jun 11th, 2023

I brought my vehicle here for collision repair. DO NOT GO HERE THEY DO MICKEY MOUSE WORK!!!i have a brand new 2023 Hyundai Elantra N and they unfortinately ruined the value of it. The right mirror has paint spray residue on it. The door they replaced has mickey mouse door handle finish the inside of the handle is suppose to be smooth and black but you can see the overspray with the white paint, the edges of where the plastic meets is rough compared to the other handles. The inside of the car was covered in alot of some sort of dust staining the sway seats and interior. Im very sad that my brand new sports car just lost some value but i hope i can save you guys. Service: Painting

Douglas Versola _{on Google}

May 6th, 2023

Worthless.... Amazing, I have called this business a handful of times and have been told each time I will get a call back. I get a response here, but still no call back.

Kyle Hulburt _{on Google}

Apr 4th, 2023

Took them almost a month to finish my window that was broken into. I was called in multiple times just for me to get there and them to tell me that the car wasnt ready and was missing parts. One of the times I came in and paid a $500 deductible just for them to tell me that the car was still not finished. The lady at the front desk is extremely rude and talks down to everyone that comes in and clearly doesnt know what shes doing.

Arian Azizi _{on Google}

Mar 14th, 2023

Not good costumer service

Kaui DeMarzo _{on Google}

Mar 5th, 2023

Took over THREE MONTHS to fix our car, which had a minor front fender bender with a snow berm. Never updated us. We always had to call them. Each time they said a day, the car was not ready. The excuse was "we need the parts" which is absurd. They only finished once our insurance company started charging them for our car rental. If I could give negative stars, I would. This was, by many orders of magnitude, the worst car repair experience I have ever had. I have done about 7 car repairs over the past 40 years.