The Esplanade Apartments

I recently self-toured the historical lofts/apt for a 1b1b. It's a beautiful loft with exposed brick walls and nice appliances. The community has great amenities and is walking distance to some amazing places in Japantown. But this 5 star review is for Maricela and the leasing office. Maricela was really helpful and answered all the questions I had, and I had a lot! I didn't submit an application this time but I'll definitely consider the property in future.
Jan 2nd, 2024

Nice place, their maintenance staff is very nice, helpful and hardworking, they do their best to resolve any issues. Specially Thanks to Mario, Jose and Mauricio for always having a prompt response to the maintenance requests and for fixing the issues so quickly.
Dec 31st, 2023

This was a fairly well-run apartment complex. The maintenance team was quite prompt and in the office, Steve, was an amazing help when things came up. In fact, Steve went above and beyond on several occasions. Some decisions by the higher ups that impacted tenants seemed to come out of the blue and degraded the 'user experience' for the apartments, like changing out the locks to Internet-connected ones that send the access code as text to your email (this is just asking for trouble). There's also been a decline in the quality of tenants. When we first moved in, the place was largely occupied by mellow, friendly people. It feels a little rowdier and colder than it used to, but there's still a nice community left. Overall, though, we enjoyed living there.
Mar 17th, 2024

This was a fairly well-run apartment complex. The maintenance team was quite prompt and in the office, Steve, was an amazing help when things came up. In fact, Steve went above and beyond on several occasions. Some decisions by the higher ups that impacted tenants seemed to come out of the blue and degraded the 'user experience' for the apartments, like changing out the locks to Internet-connected ones that send the access code as text to your email (this is just asking for trouble). There's also been a decline in the quality of tenants. When we first moved in, the place was largely occupied by mellow, friendly people. It feels a little rowdier and colder than it used to, but there's still a nice community left. Overall, though, we enjoyed living there.
Mar 16th, 2024

We're sad to be moving out of the Esplanade's but enjoyed the 4 years we lived here. It was our first apartment, and the staff had been and continues to be welcoming and helpful. Stephen was our leasing agent and lived across from our unit. Super friendly, ask for him when you decide to check the place out. My emails never went unanswered for more than a day. Maintenance is always around, always super friendly and respectful. It was reassuring to see that help would be there if something went wrong in the unit. The couple of times we needed our sink unclogged, they were there promptly. Annual fire alarm inspections, garage cleaning, and facility/landscape improvements were communicated to us with ample time to prepare. In the past year or so, they upgraded units to smart locks and thermostats. The convenience of being able to check on my locks and AC thru an app was something I didn't know I needed. 24 hr gym, locked mailroom and mailboxes, office area, event space, and large pool areas. Our dumpster area was also maintained pretty well. Front doors have an external building door with a keypad, so our Amazon packages weren't left outside and easily stolen by porch pirates. Our 1 bedroom unit had a surprising amount of space. Washer dryer in house, up to date kitchen appliances, fenced patio area. Windows and walls are sufficiently sound proof that the train passing by never bother our sleep and we couldn't hear neighbors unless they were really banging on the wall. Japantown is literally right around the corner. Bernal park is down the street. Just close enough to downtown San Jose if you decide to enjoy some nightlife, but far enough away that you don't get all the noise or craziness that comes with it. Rent increases were very reasonable. If our household wasn't getting bigger, I definitely would still be staying here. I highly suggest coming out to see the units for yourself.
Dec 31st, 2023