Chamber of Commerce

      The UPS Store

      ( 81 Reviews )

      The UPS Store
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      Hours

      Thursday:
      8:00 AM - 6:00 PM
      Friday:
      8:00 AM - 6:00 PM
      Saturday:
      9:00 AM - 5:00 PM
      Sunday:
      Closed
      Monday:
      8:00 AM - 6:00 PM
      Tuesday:
      8:00 AM - 6:00 PM
      Wednesday:
      8:00 AM - 6:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.1 - (81 reviews)
      37
      6
      1
      5
      32
      Read Our 81 Reviews

      Chamber Rating

      Verified Member
      3.1 - (81 reviews)
      37
      6
      1
      5
      32
      › ‹
      • Kadir Gokdogan

        The worst service ever, I really hate the attitude the KAREN in the store!!! Dont even come close to this store
        Apr 5th, 2024

      • Ali Duffens

        Lugged a huge box with a dresser here to return and its closed! Says online and on the storefront it opens at 8AM but its 8:30AM and no one has opened the store yet.
        Jan 27th, 2024

      • Danika Castellon

        if I could give them a zero review, I would. I called them asking them something I had a problem with a Depop delivery and the person I was talking to. I didnt get her name but she was being very rude very passive aggressive. I said my name and she said it wrong honest mistake but she cut me off multiple times on the phone. I wasnt raising my voice I wasnt cursing, I was a very low and monotone voice. She was also doing something else while talking to me. It sounded like cabinets maybe she didnt even help me. She didnt go through a computer and wrote down my information or anything
        Jan 9th, 2024

      • Julia Peng

        Do NOT get your packages delivered here. I tried to pick up a package within the time required (5 business days), only to be told they already sent the package back to seller/retailer. They will not hold your package for you for the legally required number of days. This is a franchise, and the owners are very rude. When I asked them why they sent it back, they told me to take it up with UPS corporate and that its not their problem. Update: I had to call the retailer and after they realized that this UPS store sent the item back early, they reimbursed me immediately and re-ordered me a replacement. Great experience with retailer, terrible experience with this UPS location.
        Jan 2nd, 2024

      • Christine Trinh

        I came into this location as I saw a sign outside that said that they offered fingerprinting services. I have had the hardest time with this at other third party companies so I had to resort to ink and roll fingerprints. I went in, and the kind Indian gentleman was able to reassure me. He has never had fingerprints denied, and even took the time to first use the scan option to foresee if there would be issues with the ink and roll. He was very knowledgeable and had a great attitude. Well I got my results and passed with his help! I would definitely recommend this location because of that man that helped me that day.
        Dec 25th, 2023

      Read Our 81 Reviews

      About
      The UPS Store

      The UPS Store #0361 in San Francisco offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Opera Plaza - Between Golden Gate Ave And Turk.

      Contact Info

      Products

      • Office Products
      • Mailing Supplies
      • Moving Boxes
      • Stamps & Postage

      Services

      • Shipping Services
      • Packing Services
      • Professional Printing Services
      • Mailbox Services
      • Notary Services
      • Freight & Furniture Shipping
      • Small Business Services
      • Document Shredding
      • Faxing
      • Computer Access
      • Passport/Photo ID Services

      Languages

      • English and spanish

      Payment Methods

      • AMERICANEXPRESS
      • ANDROIDPAY
      • APPLEPAY
      • CASH
      • CHECK
      • DISCOVER
      • MASTERCARD
      • SAMSUNGPAY
      • VISA

      Questions & Answers

      Q What is the phone number for The UPS Store?

      A The phone number for The UPS Store is: (415) 775-6644.

      Q Where is The UPS Store located?

      A The UPS Store is located at 601 Van Ness Ave, Ste E, San Francisco, California 94102

      Q What is the internet address for The UPS Store?

      A The website (URL) for The UPS Store is: https://locations.theupsstore.com/ca/san-francisco/601-van-ness-ave?utm_source=Yext&utm_medium=organic&utm_campaign=Listings

      Q How big is The UPS Store?

      A The UPS Store employs approximately 20+ people.

      Q What days are The UPS Store open?

      A The UPS Store is open:
      Thursday: 8:00 AM - 6:00 PM
      Friday: 8:00 AM - 6:00 PM
      Saturday: 9:00 AM - 5:00 PM
      Sunday: Closed
      Monday: 8:00 AM - 6:00 PM
      Tuesday: 8:00 AM - 6:00 PM
      Wednesday: 8:00 AM - 6:00 PM

      Q How is The UPS Store rated?

      A The UPS Store has a 3.1 Star Rating from 81 reviewers.

      Hours

      Thursday:
      8:00 AM - 6:00 PM
      Friday:
      8:00 AM - 6:00 PM
      Saturday:
      9:00 AM - 5:00 PM
      Sunday:
      Closed
      Monday:
      8:00 AM - 6:00 PM
      Tuesday:
      8:00 AM - 6:00 PM
      Wednesday:
      8:00 AM - 6:00 PM
      Nearby UPS - United Parcel Service Locations

      Ratings and Reviews
      The UPS Store

      Overall Rating

      Overall Rating
      ( 81 Reviews )
      37
      6
      1
      5
      32
      Write a Review

      Kadir Gokdogan on Google

      image The worst service ever, I really hate the attitude the KAREN in the store!!! Dont even come close to this store

      Business Response on Google Apr 7th, 2024
      Hello Kadir Gokdogan, we are sorry to hear about your negative experience. Our goal is to provide friendly and professional service, and it's disappointing that we fell short of that goal. We understand this was frustrating and will address your comments with our team. If you need further help, please email us at [email protected], and share your date of visit and any additional details. Thank you.

      Ali Duffens on Google

      image Lugged a huge box with a dresser here to return and its closed! Says online and on the storefront it opens at 8AM but its 8:30AM and no one has opened the store yet.

      Business Response on Google Jan 28th, 2024
      This is concerning to hear, Ali Duffens. We are forwarding this to the appropriate team right away and will look into this further. Please reach out to us at [email protected] so we can follow up with you.

      Danika Castellon on Google

      image if I could give them a zero review, I would. I called them asking them something I had a problem with a Depop delivery and the person I was talking to. I didnt get her name but she was being very rude very passive aggressive. I said my name and she said it wrong honest mistake but she cut me off multiple times on the phone. I wasnt raising my voice I wasnt cursing, I was a very low and monotone voice. She was also doing something else while talking to me. It sounded like cabinets maybe she didnt even help me. She didnt go through a computer and wrote down my information or anything

      Business Response on Google Feb 6th, 2024
      Hi Danika Castellon, thank you for your review and for bringing this matter to our attention. We apologize for any rude treatment you experienced with our team and for any negative impact it may have had on your overall experience. We hope you will give us another chance to provide you with the high-quality service we are committed to delivering. If you have any further questions or concerns, please do not hesitate to contact us at [email protected]. Thank you for your business.

      Julia Peng on Google

      image Do NOT get your packages delivered here. I tried to pick up a package within the time required (5 business days), only to be told they already sent the package back to seller/retailer. They will not hold your package for you for the legally required number of days. This is a franchise, and the owners are very rude. When I asked them why they sent it back, they told me to take it up with UPS corporate and that its not their problem.
      Update: I had to call the retailer and after they realized that this UPS store sent the item back early, they reimbursed me immediately and re-ordered me a replacement. Great experience with retailer, terrible experience with this UPS location.

      Christine Trinh on Google

      image I came into this location as I saw a sign outside that said that they offered fingerprinting services. I have had the hardest time with this at other third party companies so I had to resort to ink and roll fingerprints. I went in, and the kind Indian gentleman was able to reassure me. He has never had fingerprints denied, and even took the time to first use the scan option to foresee if there would be issues with the ink and roll. He was very knowledgeable and had a great attitude. Well I got my results and passed with his help! I would definitely recommend this location because of that man that helped me that day.

      Business Response on Google Jan 8th, 2024
      Dear Christine Trinh, we appreciate you taking the time to share your thoughts. It's lovely to hear that you had a positive experience with our service. At The UPS Store, we are dedicated to providing the best service possible, and it's great to see that we have done so for you. Please let us know if there is anything else we can do to improve your experience.
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 81 Reviews )
      37
      6
      1
      5
      32

      Write a Review

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