CPMC Lab, Van Ness Campus | 1101 Van Ness Avenue

I dont know why I even bother to write a review. Based on complete lack of response to previous complaints the company does not care. Still. Overwhelming cues prevented me from completing my lab waits. After waiting for one hour I had to leave. Avoid this location.
Dec 12th, 2023

Awesome
Feb 26th, 2023

I had to do lab work before my surgery. The line was incredibly long, but once I got in, the nurse was AMAZING. There was a screeching baby right next to us, but she was unfazed, very pleasant and I didn't even notice when she was done. Usually, it's like a horror movie to get any blood drained out of my non-existing veins, but she was UNBELIEVABLE. I am sorry this lab gets such a low score--I think they are understaffed and I've seen people leave and scream at the staff because the line is just hideously long. I HAD to wait--it was a day before my surgery, I had no choice, so I knitted for an hour and I was very thankful to the tiny Asian nurse who took care of me.
Feb 19th, 2023

Extremely long lines, wait times and very crowded. No social distancing with people coughing. I skipped my much needed lab work as result. Additionally, the lab is in a very busy inconvenient location.
Dec 10th, 2022

This location is severely understaffed at least for morning lab work. Check in takes 8 minutes per person, so if you are arriving at 7am expect to finish check in by about 8. (I arrived at 6:53am on a Monday, was 8th in line and was checked in at 7:38. I was finished and out the door by 7:48. A friendly and efficient lab assistant told me that Monday mornings are the worst and I was lucky it was not so busy that day, so I recommend coming on a non-Monday). Another concern was that one staff member did not wear a mask at all in the reception area even though you are asked to do so when you enter. Another staff member had her nose outside her mask.
Sep 4th, 2022