Homeaglow
-
649 Mission St #313
San Francisco, CA 94105
Hours
Chamber Rating
-
deveney hood
You think you are paying a set price for cleaners to come out each month but yet. You have to pay for the platform, pay the cleaner, pay service fees and pay the platform again. I felt tricked into signing up with that false advertisement! UPDATE: a representative did reach out to me to clarify all misunderstandings. Im glad to know they do have people able to rectify disputes after all. Thank you
Apr 7th, 2024 -
Brad Richard
Apr 7th, 2024 -
Mary Freeman
Update 4/8. The Resolution team (Jem) was very persistent and I appreciate that . Jem went out of her way to apologize and make things right . I appreciated this customer service . ******My first clean was amazing . One cleaner we used more than once was also amazing . But It seems I get different cleaners ( some good , some not ) and it's hard to figure out what it will cost you . Four hours of cleaning ranges from $82 - $199. The most expensive was the least thorough . You are stuck paying your six months membership whether you use them or not . Overall , I'm very disappointed and would not refer to family and friends .
Apr 7th, 2024 -
Vidhan Vora
Very misleading and misguiding terms and conditions. $19 is just to grab your attention. So much more is written in small fine print which is not even visible at first sight. They charge monthly membership (I didnt even realize while setting up first time service) and if you cancel, they charge approximately $170. Looks like all other reviews have suffered the same issue. I would recommend everyone to report this to better business bureau. We may not get our money back but Im pretty sure this business will go down!
Apr 7th, 2024 -
Eva Marie Coates
First time, cleaner did okay. Second time she missed the kitchen, the shelves and side tables in the living room, left hair in the tub and had to use my cleaning supplies and vacuum. When I cancelled they continued to charge me monthly and charged full rate on cleanung and only a $10 discount for the bad cleaning Stay away from this company at all costs.
Apr 7th, 2024
About
Homeaglow
About Homeaglow Homeaglow (homeaglow.com) lets customers book a cleaner for their home. Founded in 2015, Homeaglow operates in 40+ US cities 7 days a week. Homeaglow is a service to help homeowners connect with local house cleaners. Our Focus is Quality We work with only the best cleaners. With cleaners averaging over 4.5 stars, we’re sure you’ll love the cleaner you choose.
Contact Info
Questions & Answers
Q Where is Homeaglow located?
A Homeaglow is located at 649 Mission St #313, San Francisco, CA 94105
Q What is the internet address for Homeaglow?
A The website (URL) for Homeaglow is: https://www.homeaglow.com/
Q What days are Homeaglow open?
A Homeaglow is open:
Sunday: 24 Hours
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Q How is Homeaglow rated?
A Homeaglow has a 3.1 Star Rating from 3006 reviewers.
Hours
Ratings and Reviews
Homeaglow
Overall Rating
Overall Rating
( 3006 Reviews )deveney hood on Google
You think you are paying a set price for cleaners to come out each month but yet. You have to pay for the platform, pay the cleaner, pay service fees and pay the platform again. I felt tricked into signing up with that false advertisement!
UPDATE: a representative did reach out to me to clarify all misunderstandings. Im glad to know they do have people able to rectify disputes after all. Thank you
Brad Richard on Google
Mary Freeman on Google
Update 4/8. The Resolution team (Jem) was very persistent and I appreciate that . Jem went out of her way to apologize and make things right . I appreciated this customer service . ******My first clean was amazing . One cleaner we used more than once was also amazing . But It seems I get different cleaners ( some good , some not ) and it's hard to figure out what it will cost you . Four hours of cleaning ranges from $82 - $199. The most expensive was the least thorough . You are stuck paying your six months membership whether you use them or not . Overall , I'm very disappointed and would not refer to family and friends .
Vidhan Vora on Google
Very misleading and misguiding terms and conditions. $19 is just to grab your attention. So much more is written in small fine print which is not even visible at first sight.
They charge monthly membership (I didnt even realize while setting up first time service) and if you cancel, they charge approximately $170.
Looks like all other reviews have suffered the same issue. I would recommend everyone to report this to better business bureau. We may not get our money back but Im pretty sure this business will go down!
Eva Marie Coates on Google
First time, cleaner did okay. Second time she missed the kitchen, the shelves and side tables in the living room, left hair in the tub and had to use my cleaning supplies and vacuum. When I cancelled they continued to charge me monthly and charged full rate on cleanung and only a $10 discount for the bad cleaning Stay away from this company at all costs.
Overall Rating
Overall Rating
( 3006 Reviews )Write a Review
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