Walgreens

Nov 27th, 2023

I am reviewing this Walgreens based on the pharmacy. Just terrible. Very slow service, no we don't have it in stock (very normal antibiotic), only partial fill, come back in a few days, no it's still not here, too bad. Pharmacist gave incorrect storage instructions, contradicted by several reputable online sources. Better to just buy some candy in place of your medication, and at least you may have some placebo benefit, unless you have diabetes. They have lots of candy there.
Sep 20th, 2023

20 minutes on hold as a physician to give a them a verbal prescription. Very unusual. Told it would be ready in one hour. Came in 2 hrs later to pick up, then spent 15 minutes at the "Express Pickup"window while the clerk entered my data.. literally name, address,and insurance numbers only . Then told to sit down for a few minutes while they got it ready....13 minutes later...I'm given the prepackaged box in there stapled bag. They definitely should rename that as " majorly slow pickup" window. Worse service ever... They have to have a monopoly in the area or they wouldn't survive. And the grand finale.... After I got back home and opened up the bag, they gave me the wrong dose! Beyond comprehension..I had to call, Wait on hold, get it corrected, wait in line again, and they charge me for it too! Trust me if there's another pharmacy near you... go there, luckily I don't live in town but definitely won't use them again if I return.
Apr 22nd, 2023

Before a mixed Walgreens branch. The range was quite good, I found everything I needed, but unfortunately the staff wasn't that friendly or was rarely seen.
Apr 19th, 2023

This review is mainly for Walgreens Pharmacy on Chestnut Street and the one on Lombard and Divasdaero. But, my go to pharmacy for many years is the location on Chestnut. Theyre friendlier, faster and more helpful and the lines for the pharmacy arent as bad as the Lombard location. It may be a chain but the pharmacy on Chestnut is much more like an older pharmacy where the pharmacist and key staff get to know and genuinely care about you. Carmen, the pharmacy manager the last time I was there is fantastic, always kind and helpful. Her key assistant, Monica, has always been terrific too! Monica always checked to make sure I had my epi-pen with me. Knowing I had a severe nut allergy, she asked me each time! Thats an example of a pharmacy and staff that sees you, gets to know you and cares about you as more than just a customer. Overall, the service in the store is just ok but they have the basics you want and need. They were a close walk. At that time, the pharmacy didnt deliver which was my only issue. Walgreens on Lombard is much more crowded and Ive used them in a pinch but, theyre not the same & the aisle you have to wait in is always long. Chestnut Street has chairs close to the counter & since they know you if youre a regular, you can just sit down and wait comfortably. Id call ahead if possible and the wait was never as long as Lombard and Divasdaero. Both stores have the basics and are probably more expensive than other places for food items but, youre not going there to stock up on groceries.
Jan 16th, 2023