Rasier LLC
-
1455 Market St
San Francisco, CA 94103
Chamber Rating
-
Kenni Lewis
Part of Uber Eats... I agree with many people here; it is absolutely the worst customer service ever! I will say that they used to be good, responsive and extremely helpful. As of late, something has changed, and I'm so glad that I do not pay for Uber One. On February 5, I created a group order, and an item was left off of one of my coworker's orders. I submitted a ticket, and the usual, I was told that someone was looking into it. A week later, I checked on the status and received the same response. Two weeks later, I check the status, and the ticket was archived stating that a resolution had been reached. I resubmitted the ticket, and I was told they were aware of the issue and working to fix it. I asked what was the holdup, that it had been over two weeks. I stated this was very unprofessional and unfair to the person who did not receive the order she paid for. I was told they escalated the issue and are working hard to find a solution. I guess if this is an escalated issue, everyone in that department must be dead, because there has not been a resolution, and they previously tried to close the case without resolving the issue. True, it is only $4 and some change, but it is the principle of the matter that gives me pause... Uber, you really need to work on this, as your ratings on several sites are reflective of the level of service you have provided.
Feb 26th, 2023 -
ezra goldman
Uber shell company it uses to hire and exploit its drivers.
Nov 3rd, 2020 -
Wanna B Musician
Oct 15th, 2020 -
Nina Santo
Uber exploits loopholes by using Rasier LLC
Sep 6th, 2020 -
Alfredo Chavez
Oct 7th, 2017
Contact Info
Questions & Answers
Q Where is Rasier LLC located?
A Rasier LLC is located at 1455 Market St, San Francisco, CA 94103
Q How is Rasier LLC rated?
A Rasier LLC has a 1.2 Star Rating from 6 reviewers.
Ratings and Reviews
Rasier LLC
Overall Rating
Overall Rating
( 6 Reviews )Kenni Lewis on Google
Part of Uber Eats...
I agree with many people here; it is absolutely the worst customer service ever! I will say that they used to be good, responsive and extremely helpful. As of late, something has changed, and I'm so glad that I do not pay for Uber One. On February 5, I created a group order, and an item was left off of one of my coworker's orders. I submitted a ticket, and the usual, I was told that someone was looking into it. A week later, I checked on the status and received the same response. Two weeks later, I check the status, and the ticket was archived stating that a resolution had been reached. I resubmitted the ticket, and I was told they were aware of the issue and working to fix it. I asked what was the holdup, that it had been over two weeks. I stated this was very unprofessional and unfair to the person who did not receive the order she paid for. I was told they escalated the issue and are working hard to find a solution. I guess if this is an escalated issue, everyone in that department must be dead, because there has not been a resolution, and they previously tried to close the case without resolving the issue. True, it is only $4 and some change, but it is the principle of the matter that gives me pause... Uber, you really need to work on this, as your ratings on several sites are reflective of the level of service you have provided.
ezra goldman on Google
Uber shell company it uses to hire and exploit its drivers.
Wanna B Musician on Google
Nina Santo on Google
Uber exploits loopholes by using Rasier LLC
Alfredo Chavez on Google
Overall Rating
Overall Rating
( 6 Reviews )Write a Review
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