Rodan + Fields

Sep 24th, 2019

The products and representatives are knowledgeable and helpful!!
Sep 19th, 2019

LOVE IT!!!!!
Sep 21st, 2018

Terrible company who should go out of business!
Sep 12th, 2018

Ugh. I should have known better. Be sure to do your research before purchasing. Perhaps it's right for you. It isn't for me. Products contain ingredients many of us have shunned for multiple years. Fragrance in a "dermatological-grade" product--really? And buyer beware--join "Perks" in order to get free shipping and discounted product--and the small print at the bottom of the screen ALSO AUTOMATICALLY SAVES YOUR CREDIT CARD INFO AND ENROLLS YOU IN EVERY-OTHER-MONTH AUTO-SHIP of whatever it is you've just ordered. You don't even receive a notification of the pending order to review or change it--you don't find out until the auto-ship has ALREADY TAKEN PLACE--too late to stop it. (Note: Email advising shipment was date-stamped at 2:42 a.m. this morning. Thank goodness I scan my email quickly each morning--AND have my credit card set up with immediate notifications to my phone any time it is used.) I have contacted Rodan & Fields IMMEDIATELY this morning to find out how in the world an order was "auto-placed"--and indeed, there is no way to stop the shipment. Good grief. How negative a buying experience can that create? Rodan & Fields has refunded my credit card after Googling their customer service phone number and navigating that process--but the product is on its way nonetheless--I'll have to be on the watch for it; will need to drive to my local FedEx Office to print out the label; take it to the USPS--and THEN can finally be done--for good. Have canceled my account. In my opinion, mostly a firm with extremely well-done hype and marketing. I can do better at Whole Foods with TRULY excellent products--or with multiple other lines. Good riddance, R&F!
Jan 18th, 2021