Blueground | Furnished Apartments San Francisco

Apr 9th, 2024

Beware of these scammers!!!!! I wish I could give them negative stars. This is the worst company ever. They literally charged us $4500 for the worst ever accommodation one can ever imagine. To start with they didn't post the right pictures of how the place actually looked like. The neighborhood looked so shady and definitely no where close to what you'd expect for $4500 ! Secondly it was a single bathroom home where the toilet seat was so filthy. We reached out to them and they said they had no one who could come and fix that toilet and we were basically left with no option for that evening. After multiple calls to the customer care they finally agreed to reimburse for a night stay at a nearby hotel. So we spent another approx 190 Dollars to stay at a hotel for that night. After several calls to the customer care and back and forth conversations where we had to prove to them why that place was unlivable and how it didn't match the pictures posted on their site they finally told us they'll reimburse our money in 21 days. It's close to a month now and we haven't gotten our 4500+190 yet. Never ever trust these people. Not worth the hassle dealing with them or with their properties!!! Save your time and money!
Mar 25th, 2024

We booked for tow months and they charged cleaning fee for tow months no one come to clean the top of that when we check out the cut $326 from my deposit for cleaning I try too many times to contact them but they dont wanna give me my deposit back
Mar 2nd, 2024

They canceled my reservation as they pleased. They caused me thousands of dollars in losses. Stay away.
Feb 25th, 2024

Rented from zues for two years until blueground took them over. Wanted to extend our lease and saw the unit at $5090 with utilities which was a good option for us..low and behold after we said we would renew it now went up to 7000.00.I don't like the way they do business....stay away
Feb 25th, 2024