Johnny Was

Mimi Kirk _{on Google}

Dec 19th, 2023

Fashion valley. Angie is awesome. She hung great choices in my dressing room.

DEENA VON YOKES _{on Google}

Nov 25th, 2022

They have the cutest dog beds. My dog Tucker loves loves, loves his bed. I always have a good time with the ladies at work. Theyre super helpful and great interactions every time I go in. It definitely makes you want to go back.

Heathe M _{on Google}

May 27th, 2022

Lovely very unique clothing looking forward to going back in there and shopping as I was with a friend who was in a rush.

Sherry Roberts _{on Google}

Jan 5th, 2022

I bought a embroidered top 3 months ago which started unraveling after 2 gentle hand washings. I took the $300 top to the store today, December 15, 2021, and spoke to the only store clerk who was wearing a mask, so I dont know her name. She looked up my purchase and told me there was a 30 day return policy so there was nothing she could do. I asked for a replacement item and she did look to see if there were any but said they were all sold out. I said to her then Johnny Was doesnt stand behind their products which she replied oh yes they do and I replied how does that work then if my top takes 3 months to fall apart, not 30 days? She just kept repeating their 30 day policy. What happens if you buy something but dont wear it for a few months? I often buy things but dont wear them right away. Reputable stores like Nordstrom always refunds or exchanges merchandise that is defective or doesnt hold up under normal wear and tear, no questions asked. Beware people if you buy an expensive, overpriced item at Johnny Was you better wear it right away and maybe every day just so you can take it back to get refunded when it starts unraveling. Even worse was that I was the only customer in the store when I walked in and then an older man came up to the counter behind me and complained of his wait time while I was still in conversation with the clerk. He handed his credit card to her and requested a gift certificate when I was still talking, and she ignored me and started helping him! I was asking her what she would do if she bought a $300 top and it started coming apart. She didnt answer but I could see she was perplexed about the question. The man said he didnt want to listen to our conversation anymore and butted right in before I was finished talking. She quickly catered to him to avoid resolving my situation. Unbelievable customer service! Rude, unprofessional and not accommodating whatsoever! No more business at Johnny Was in store or catalog. Their expensive clothing is made by slave labor in China anyway, so no humanity in giving them my business.