SERVPRO of Otay Mesa/San Ysidro

Service: Water damage-related mold removal
Aug 1st, 2022

Services: Water removal, Water damage-related cleanup & repair
Aug 1st, 2022

The bathroom of my condo experienced flooding from an overflowing bathtub located a few floors above mine. Servpro was quick to respond and address the situation. They ran blowers/dehumidifier in my bathroom for a few days, cut open the drywall to further access the damages and to air the walls out, and I'm also having them to perform the rebuilding and repainting of the walls. The reps there were responsible for my unit was Adan and Garrett Cody. Both were friendly, professional and efficient. I'd recommend Servpro... especially the ones here in San Diego for any water related issues. Service: Water damage-related cleanup & repair
May 3rd, 2022

First and foremost, I would like to start my review by thanking Garrett and the rest of the ServPro of Otay Mesa/San Ysidro team! From the very nice ladies that call to schedule appointments, demo team & Garrett, I've never been this satisfied with my experience when dealing with other companies. I had the pleasure of working with Garrett for a couple of days and from beginning to end, he stayed kind, genuine with the way he communicated, promptness, kept me updated, made sure of our safety, the professionalism, the work that he did, all of which were excellent! I'm out of words and can't thank Garrett enough! Thank you so much for being so nice, and at the same time, being professional and awesome at your job, Garrett! I wish others were like you! The demo team were also very nice, proficient with their work and also professional. What an amazing team!!!!! I am a 100% satisfied customer! Keep up the great job! Services: Mold inspection, Water damage-related cleanup & repair
Aug 11th, 2022

We have been working with ServPro, whom we were referred to via our insurance company, due to a shower leak that flooded through our ceiling and into our downstairs area. Our main point of contact and technician has been Garrett. We are so impressed with both he and the other members of the remediation crew. Garret is very knowledgeable, friendly, and easy to work with. He has made the process as stress free as possible for us, answering our questions, explaining his process, and always arriving on time. I also want to shout out Mario and Miguel, who did the demolition of the waterlogged areas of the house. They worked quickly and quietly, were professional, and their cleanup after they competed their work was top-notch. We highly recommend ServPro Otay Mesa/San Ysidro and their team. Service: Water damage-related cleanup & repair
Jun 30th, 2022