The UPS Store

Mar 13th, 2023

Staff was very helpful today when I came in. They helped me ship off rushed documents with no problem.
Feb 18th, 2023

Way to be awesome Shelby. You notarized my document and assisted with sending that document with the utmost knowledge, professionalism and expeditiousness that I pray for elsewhere.Oh you were also very nice and personable.All of this was done is probably 3 minutes of interaction.Thanks very much!
Dec 14th, 2022

The UPS Store in 4S Ranch is my new go to for shipping and returns.It is super clean, with a large service counter, and plenty of room for guests that are waiting to be served.   Their store is adequately staffed which results in less wait times. Their staff is SUPER friendly well trained, quick, and knowledgable of their products and services. You can tell the management here cares about its staff and customers based on the quality of employees they have hired. A special shout out to Shelby for saving me hundreds of dollars in shipping costs by explaining my options. I bring this up because I nearly paid $1,000 in shipping charges at the Bernardo Center Drive location because the employee didn't care enough to tell me that there were cheaper options. And another shout out to Christian who handled my order like a pro! The 4S Ranch location also charges half what the UPS Store on Bernardo Center Drive charges for boxes, packing supplies and packing services.  I learned of this when I had to ship from both locations due to lack of supplies at the Bernardo Center location. I compared both receipts and was astonished how much more the Bernardo Center Drive location charged for the same supplies and services.  I have attached a copy of those receipts for reference.
Feb 3rd, 2023

Apparently there is a thief working at this store. See other reviews below. I dropped off two packages, one for UPS for which I got a receipt and another for USPS. The lady put the package down and said it would go out with USPS later. USPS never received that package. I'll be filing a police report and from now on taking a picture of the packages I drop off there in the hands of the person receiving them.
Nov 7th, 2022