Dirty Dogs Torrey Hills

We have been going here for years and they are wonderful. I am disappointed that recently they made the move to send all their calls to a call center. It really makes the experience seem corporate instead of neighborhood business like. Then, the appointment time texted to me didnt match the day and time I made it for, AND it was for the wrong location. Its really annoying to not be able to ask store specific questions. Not happy with this change.
Mar 8th, 2024

I went here for a cat bath on Saturday morning. The bath itself was okay, but the customer service was bad. The groomer didnt seem welcoming but made sure she told me the terms to cover her basis. At the end, they asked for a tip, which I did not feel like giving but I still put it in. She didnt even say thank you or goodbye as I walked out. So rude. Should not have left a tip and will not be back here again. The Del Mar location customer service is much much better!
Mar 1st, 2024

Feb 11th, 2024

Jan 31st, 2024

We love Torrey Pines DD. Our groomer Brittany is not only exceptionally talented, she cares for our dogs like we do. She is hands down, one of the best groomers we've found in all of San Diego. (We've been everywhere from Coronado up to Carlsbad) She goes out of her way to make sure our furry kids are well taken care of and the turnaround time is always quick. The front staff, Joyce in particular is always so pleasant and helpful. The entire staff goes above and beyond while creating a relaxed and inviting environment for our dogs and for us. We love everything about Torrey Hills!
Jan 21st, 2024