Standard True Value- San Diego

Apr 16th, 2023

Mar 27th, 2023

Feb 5th, 2023

Came here 2 days in a row. The first time because they are an authorized Benjamin Moore paint dealer and I wanted to get a paint chip and the second time because we wanted to get paint. There was only 1 employee working for both the showroom and hardware store both times.This hardware store is located next to a bath supply showroom but you have to walk into the showroom store to get into the hardware store. This isn't the easiest place to find - the building looks like an industrial building and there's no signage facing the road we drove in on. The hardware store is like a ghost town. No employees, no customers, rusted paint cans, rusted plumbing glue cans, many other products that have been sitting there for so long that the plastic packaging is severely yellowing.The second time we came in - we were never acknowledged or greeted. There was as one customer in the showroom who was talking with the one employee in the whole place about pricing and the employee was arguing and getting audibly frustrated with them about discounts, pricing and not understanding certain items such as a pot filler. The employee and customer moved to the cashier in the hardware store and continued talking. We stood around waiting for a very long time for the employee to acknowledge us...Never happened so we decided to leave and go to a different BM dealer 7 mins away and had a much better experience.As I was walking around aimlessly waiting to be helped I realized why no one comes to this establishment. You can't get anyone to help you or ring you up...I gave an extra star because they are a Benjamin Moore authorized dealer and have a decent selection of products but majority of items seem to be very old, rusted and/or yellowing.
Oct 13th, 2022

Yes, this is my store.
Sep 5th, 2022