Wheelhouse Credit Union - Kearny Mesa Branch

This has got to be the most god awful bank i have ever dealt with. Rude comdescending staff. They offer no help or solutions to problems at all. Dont go near this place.
Apr 26th, 2023

Been a member with them for about a year and havent had any problems with them since. Customer service is good and app is easy to navigate.
Mar 18th, 2023

I have been with Wheelhouse Credit Union (formerly San Diego Metropolitan CU) for over 20 years and I have not had any of those issues of what those others have experienced. I have taken out 2 car loans in the past and they have been automatically deducted from my account, the fees for any special transactions have been mailed to my home and tellers have cleared informed me the fees before I did the special transaction. The staff have been friendly and respectful when I come into the branch. I do not see any reason to move my money from this institution. I am sorry to hear that others have had a bad experience, which I cannot help them since I do not work for the credit union. I hope this post helps those future customers.
Mar 1st, 2023

Disappointing to be under a branch and have taken out many loans and paid off before due time to continuously get denied for higher loan amounts. Would not recommend banking here as they do not value members who have been with them for a long period of time.
Dec 20th, 2022

After shopping with multiple banks and CUs, I got the best rates for my car from wheelhouse credit union. On top of that service from everyone who came in touch with was remarkable. My loan officer Lina Ricasata was very supportive and very prompt and easy to reach throughout the whole task. She got the whole process done in 48 hours. When I went to downtown to pick up a check form the bank, she even help me find a parking spot and she went an extra mile and came out of the bank to make sure I park at the correct spot which is meant for the bank, so I would not be charged for the parking when I am there. I would highly recommend Wheelhouse CU for loan rate and overall excellent service. Thanks Lina and Wheelhouse.
Aug 9th, 2022