Wheelhouse Credit Union - Kearny Mesa Branch

Telephone service is atrocious; on 7/6/22, CU rep gave me her WRONG name, said she was transferring me, then total disconnect! Subsequent call disclosed no such person, limited assistance. T Bromfield, 51year member.
Jul 4th, 2022

Don't do business with them. They keep taking money from my other bank account to pay a loan I no longer have. This is the second time they have done it. I will not be doing business with them again and will warn others to stay away. Update reply to owner: you obviously can't find my info because the account was closed and you still withdrew from my other bank account on a closed account. Shame on your company. Times are difficult and I can't afford to have money taken for things I don't owe. The first time it took 5 days to transfer it back to my account. Yes, both times I got my money back but I should not have to stress about money being taken from my accounts.
Mar 9th, 2022

I have been a member since 1999. All good from me.
Oct 26th, 2021

Wheelhouse CU will only fund loans for solar and energy efficiency if the contractor accept to become a customer of theirs and I assume pay fees. We have been a Wheelhouse customer for 2 years now with the financing of our solar system, we are the ones taking the loan and paying it back, not the contractor who, by the way is a very reputable contractor coming highly recommended.
Aug 28th, 2021

By far one of the best experiences I have had with a credit union in a long time. I recently refinanced by home and was able to get an amazing rate. The customer service exceed my expectations. From Michelle in the El Cajon Branch, to Nena Diaz in the lending division, to Randall Johnson in Downtown, Wheelhouse took great care of me. The process was fast and easy with ho hiccups or delays. Thank you to Wheelhouse Credit Union for your amazing service! I have now moved my accounts to this back! You rock.
Apr 3rd, 2021