Lamplighter Inn & Suites at SDSU

I had the unfortunate misfortune of booking a stay at Lamplighter Inn & Suites at SDSU, and to put it lightly, it was a complete disaster from start to finish. What was marketed as a comfortable stay with modern amenities turned out to be a nightmare filled with deceit and attempted theft. Let's start with the basics: the advertised WiFi. Upon checking in, I was assured that the hotel had reliable WiFi access throughout the premises. However, to my dismay, the WiFi was nonexistent. Multiple attempts to connect were met with frustration, and the staff's response was utterly unhelpful. It's baffling how a supposedly reputable establishment could blatantly mislead its guests regarding such a fundamental amenity. Then, we were assured that we would be given a discount/partial refund for our stay since the WiFi wasn't working... Surprise surprise, they offered us a discount for a future stay. No chance. The rooms were old and outdated, not modern and not worth the price we paid. To compound the issue, upon realizing I had inadvertently left my headphones behind in the room, I returned to retrieve them only to find they had mysteriously vanished. Utilizing the "Find My iPhone" feature, I discovered they were still within the vicinity of the hotel. Upon contacting the hotel staff, I was informed that the housekeeper hadn't reported finding anything. Nevertheless, I was invited to search the room myself. I intially stopped at the front desk and again was told, no luck but I could look through the room myself. As I made my way to the room, situated at the rear of the property, I noticed the headphones had been relocated from our room to the front desk area via the "Find My iPhone" feature. After searching the room and unsurprisingly not finding them, I know I left them on the desk in plain sight, I returned to the front desk. They were showing up and connecting to my iPhone and then the chubby Mexican girl said they may have been wrapped up in the linens and that she would go and check the laundry. I watched her waddle out and turn a corner for all of 3 seconds and then return while pulling my headphones out of her pocket. Coincidence? Highly unlikely. It seems that in addition to failing to provide the services they advertise, the staff at Lamplighter Inn & Suites at SDSU also dabble in attempted theft. In conclusion, my experience at Lamplighter Inn & Suites at SDSU was nothing short of a disaster. From the false promises of WiFi to the attempted theft of my belongings, it's clear that this establishment falls far short of even the most basic standards of hospitality. Save yourself the trouble and avoid this place at all costs. There are plenty of other accommodations in the area that actually deliver on their promises and treat their guests with the respect they deserve. Noteworthy details: No wifi. Don't leave anything behind.
Apr 8th, 2024

Mar 26th, 2024

Great customer service rooms are very nice and clean.
Mar 20th, 2024

Clean, everyone is gentle, simple but nice breakfast and very close to everything.
Mar 16th, 2024

All in all good place to stay. Just there wifi is very unstable
Mar 15th, 2024