Collection Services

Maria Qberger _{on Google}

Sep 11th, 2023

If I could have a Zero star, that's what I would select as an option! I went to the depot on Miramar Way to exchange a new trash can... 6 guys under a shade tarp, watching me unload, trying to load the new one in my pickup. I called them today to express my disappointment. The office gal told me they're not responsible for loading or unloading. My ? aren't seniors a big part of their demographics! Shame on you!!!

Tanya Freeman _{on Google}

Jul 2nd, 2023

Great friendly staff! Quick and easy. Exchanged a few broken blue cans for new ones.

Alex bravo _{on Google}

May 20th, 2023

This is the 2 one in less than a year.

Don Downing _{on Google}

Feb 13th, 2023

I tried. I really tried to squeeze a few extra months out of my aging and mangled trash container. Generous layers and bands of duct tape and flex tape helped, but I knew eventually I'd need to replace Old Faithful. Finally, today was that day. I listened for the truck down the street, knowing I may have to answer why my broken container threw trash all over the truck and street as it was lifted to the gaping maw of the truck.
I anxiously watched the truck first go down the other side of the street, then it rounded the turn, deftly grabbing and flipping containers into the truck, the hurl them just as fast down to the ground. I pretended to not know what was going on and went at watering the grass, not really looking.
But as my the garbage truck approached, it's razor sharp pneumatic Claw grabbed my container and I swore I heard my container yelp. "Hold on, buddy! Just make it through this one." I thought. Up went the container, me holding my breath, and at the apex was tipped over dumping contents - but not all contents! The driver paused and gave it another bounce finally emptying it.
Success! I breathed a sigh of relief as I watched The Claw bring my man down to safety, to the street and..wait, too fast. Too fast! As The Claw slammed the container to the street, the weakened and repaired side of the container gave way, The Claw piercing it!
I watched in horror as Old Faithful hung on for dear plastic life, a metal claw jammed in it's side, stuck. The driver moved The Claw back and forth trying to dislodge it. I could almost hear cries of pain as life slowly slipped away. It sat there, stiff, un-moving, impaled. I didn't know what to do, I froze!
The driver stepped out, wrestled the lifeless husk off The Claw, and stepped back into the cab. "I-I'm getting a new one!" I blurted out like an idiot. He gave me a thumbs up and continued on his route.
As the truck lurched away I stood there, looking at Old Faithful, reminiscing of the old days, walks along the boardwalk, fun on the Ferris wheel, hanging out during BBQ's, always there for cleanup, it was so accepting.
Solemnly I loaded him in the Jeep and made the long and lonely drive to Collection Services. They accepted Old Faithful with no problem, I showed them the receipt with the case number for the new one I bought online (though none will ever truly replace my man). I filled out a small form, and the attendant went inside.
In only a few minutes he reappeared with a receipt for me to get my delivery deposit back while he pushed me a new container who's black plastic glistened in the afternoon sun, had smaller speedier wheels, and the inside had that new container smell.
We merrily skipped back to the Jeep, loaded him up, and as I pulled out the Collection Services driveway I looked one last time in the side mirror (because the rear view mirror was blocked by the container) knowing Old Faithful is in good hands.
I got home and hesitantly loaded a few trash items into the new container, but to my surprise it was as accepting as the last one! I was feeling better already.
When we see our past in the rear view mirror, it's small. What's ahead of us is large, so that's where we must put our attention.