Symons Fire Protection, Inc.

Feb 11th, 2024

Mike G helped me out big time when I was in a bind. Great company that does great work without ripping you off. As far as I'm concerned Symons is the the only honest fire alarm company that I have dealt with. Thank you.
Oct 20th, 2023

Sep 17th, 2023

Outstanding response and service. Over the Memorial Day weekend our intake pipe at our townhome community exterior closet sprung a leak and water was going everywhere. Called the "Emergency Line Number" and a human actually picked up! A very talented technician was immediately sent out to fix the problem and it was fixed perfectly. This company is excellent and our new "go to" for all things related to fire sprinkler maintenance and repairs.
Feb 21st, 2023

Outstanding business and Joshua Paris was a fantastic professional. Late this last Sunday evening, my husband and I were working on remodeling our guest room when we accidentally drilled into a PVC Fire sprinkler line. We are in a townhome complex and have no individual unit valve for our fire sprinkler system and could do nothing but sink the screw back in and apply towels to the pipe. We desperately called friends who are in the construction business and several 24-hour businesses that were unable to help us same night. Through a referral, Joshua who was on call at Symons Fire Protection got our info and gave me a call. I was in quite a panic but within a minute of speaking to him, I felt like I understood what was going on, how bad it could have been, how it will be fixed and what options I had. He made it very clear what I was dealing with since this was an emergency after hours situation and what I could do if I wanted to try to manage things until the morning/normal hours. He even had me laughing at one point which just goes to show how personable his communication was. Ultimately, I decided I just didn't want to risk waiting until morning and had Joshua come out to fix the issue immediately. Within 30 minutes Joshua was at our house and got straight to work. He was informative, professional, and a calming presence throughout what had previously been a disaster of an evening. He had the system under control, the leak stopped, and the repair done quickly and efficiently. I am extremely happy with the service he provided and the quality of the work that was done. I saved his number in my phone as Josh the Fire Sprinkler Savior and have already shared the number with friends who wanted that contact handy in case they ever run into something like this. Great job Joshua and to Symons for their outstanding employee.
Apr 9th, 2024