Exotic Car Collection by Enterprise

Awesome customer service! Very helpful and well oiled machine! Great experience!!!
Jun 29th, 2021

A good place to rent a car. Great friendly customer service.
Apr 21st, 2021

Had car problems went to return it and got downgraded cars. This place is a joke I recommend going elsewhere.
Apr 6th, 2021

I travelled all the way from Arizona to rent a specialty car at the airport, although due to COVID, their stock was depleted. A potential major derailing. The female representative made things right by honoring the original contract and making a call to the neighboring office where the vehicle was in stock. The display of integrity on her part was spectacular. I will happily return and am glad to subsidize Enterprise's future business.
Jan 6th, 2021

Worst experience I ever had with enterprise came from renting here, I have been renting for years and after my experience here they will never get my business ever again. I made my reservation two months in advance and when I got there I decided to upgrade the rental. However, I noticed that the lady did not upgrade the dates instead she created a new reservation with the wrong dates. I called enterprise and couldn’t get a hold of their office instead I was xfer to their customer service line which told me that it’s going to be at a higher rate if I extended and if it’s an error when I return the rental I would need to show the original reservation with the correct dates to get the actual rate I was supposed to have. Then when I returned the vehicle I accidentally left my AirPods in the vehicle while I went to the desk to handle the date issue I have had a few days prior. After they adjusted the rates I went to the airport for my flight and realized I didn’t have them and came immediately back for them. I think the managers name is Robert that day and he was disgusting! When I got back he sat at the computer for 3 minutes before he asked me if I needed assistance. Once I told him I left my headphones he continued what he was doing for another few minutes before he went to look for them. I waited in total 45 minutes while he “claimed to check” he never once apologized for the wait, I even asked another person there on the status because he took a long time and I already explained I have a flight. When he came back he said he didn’t find it and that enterprise isn’t response for anything left in the vehicle, I was really upset because I know exactly where I left them and that I felt one of their workers had taken them. He didn’t even apologize for the wait, the experience, or anything and I expressed to them I’m going to take the issue higher, and he said “okay” and walked off. Never have I been treated with such disregard and a total lack of customer service, total lack of decency, and blatant rudeness ever and I felt disrespected and humiliated. You guys will not have my money anymore! EVER!
Sep 14th, 2020