Catamaran Resort Hotel and Spa

The site is amazing. The food is incredible. Outside, it looks like a tropical forest! Very clean heated pool. But the rooms are a bit old-looking.
Apr 10th, 2024

Great location with beautiful views and amenities. The only tip I have would be to bring your own shampoo if you don't like shampoo that contains sulfate.
Apr 7th, 2024

Great place to stay! Clean, wonderful customer service and a good location. The grounds are beautiful.
Apr 7th, 2024

I lived in San Diego for ~9 years and always loved walking by the Catamaran Hotel on the bay. My stay was amazing! We ended up staying in the tower on the 10th floor, and spend so much time daily just looking out on the beautiful views of the ocean and bay. The view made the whole experience! The room was pretty outdated, but i know they are doing many renovations, and it didn't distract from the experience. The price was great too, especially because you can walk to so many nearby places.
Apr 3rd, 2024

At this moment this hotel gets ZERO stars. I prepaid my room in advance online 6 weeks ago. 2 queen beds resort studio GARDEN VIEW. We worked today so we flew in late arriving at the hotel lobby at 10:15 pm. The manager happens to check us in. We walk to our room down a beautiful manicured tropical pathway.perhaps the only accurate imagery to the pictures of this hotel online to arrive at a tall building, we go inside and immediately get hit in the face with the oder of decay with hints and whiffs of grandpas old smoking jacket and mildew. The elevator smudged with finger marks is unmaintained and hardly the first impression I expected. We arrive on the 6th floor, our room just in front of the elevator, we open the door and the room smells terrible, the outdated kitchen and appearance of the room NOTHING like the pictures online. Rusty crusty fridge, pink countertops..your grandparents home literally threw up all the worst of the 50s and served it to us straight in the face. The Garden view is a parking garage. Pictured below. Immediately I returned to the front desk and informed them of their mistake this is NOT what I reserved. I am told they dont have my room that those room are floors 2-5. I explain this room is on the 6th floor and she tells me that they dont have my room that I prepaid for. To add insult to injury we had asked the manager at check in if the restaurant was open. She told us yes it was till 11. We went there immediately and were dodged by several employees before a young girl tells us they seat the last guest at 10:30. This place does not get customer service at all. Lets see if or how they rectify this. Will update when appropriate action is taken.
Apr 5th, 2024