SDCCU UTC Regents Branch

VERY RUDE MANAGER working here on 12/22/22. My mom came in to simply cash a check. As soon as she walks through the doors the manager harshly yelled across at my mom to take off her sunglasses, when my mom tried explaining that they're prescription sunglasses the manager rudely said she didn't care and it was policy there and she had to walk in partially blind...Absolutely no reason to treat someone that way and she could have used her "manager" skills to politely explain why and not yelling out at her. It's a ridiculous policy in my opinion. Do you make people take off their masks as well when walking in. The attitude from the manager didn't stop there and gave my mother a hard time when trying to cash the check, asking for fingerprints and other Unnecessary extra steps to cash a check less than $100, she and I have personally never had to do that before to cash a check. I Will NEVER USE this bank again and will recommend others not to as well.
Dec 22nd, 2022

Horrible customer service when I sat down to create my membership... rough start with a lot of confusion since I'm a jr but they figured it out.
Nov 2nd, 2022

These f*cking guys. Try to call their customer service. It doesn't exist. The 877 is nothing but auto prompts and bullshit.F*ck you SDDCU.
Oct 17th, 2022

So I was skeptical to come in here because of the last reviews on Yelp that popped up but I said shoot how bad can it be?? All I can say is Wow! Thank goodness for Serena Mitchell! Everything I needed she was quick and precise on how she helped me which I appreciate. No long wait and friendly staff. I recommend this SDCCU to anyone wanting to have their banking needs met. Thankyou Serena!
Oct 5th, 2022

Too bad I can't give them the zero stars they so richly deserve. I applied for a small used car loan of $30k with these people through the car dealer and was denied!!!!!! I have 800++ credit, very little debt except a reasonable mortgage, pretty high income (whatever I want to withdraw each month) and a high net worth. Not sure who they actually *do* lend to but I've never been denied a loan in my life and I'm stunned. I could buy the whole damned car dealership for cash so I'm not sure what customers this credit union thinks is worthy of their crappy little loans. Since I'm not interested in dumping cash into a depreciating asset like a car, I'll go back to my regular banker. GeeezDO NOT WASTE YOUR TIME WITH THESE IDIOTSPS - Wow, now I'm super glad I was denied, actually, after reading everyone's bad experience with these jokers. I feel like I dodged a bullet.
Aug 16th, 2022