Axis Appliance Repair - Mira Mesa

Terrible experience. Have scheduled a tech to come here to look at it two appliances and no one showed up at the scheduled time. Tried calling them three times and all they told me is the tech isnt picking up and asked to reschedule me to another date. So I did that and still didnt show up at the scheduled date and time. I have somewhere to be and all they informed me is waits my appointment is between 12Pm-2pm its 3PM right now and they cant give me an answer and expect me to wait till 5pm. Very unprofessional and a waste of time. If you work at home or is home all day, maybe its the company for you but I have an active job and place to go. I cant be at home wondering when they are coming. TOTALY WASTE OF MY TIME AND DAY. And I would appreciate it if the company called me and update me on the status beforehand. BUT I HAVE TO CHASE THEM DOWN ANS ASK WHATS GOING ON BOTH TIMES. IM VERY UPSET.
Dec 21st, 2023

Terrible experience - poor quality and unreliable service! After fixing our microwave only partially (it still has a very dim, almost unreadable display, see the attached picture), Axis said there is nothing else they can do and reported to our insurance company thatand that this defect is "cosmetic". Based on that report, First American Home Warranty Company declined coverage. The service is very slow (we were without a microwave for almost a month), their technicians wouldn't show up on the dates they promised without providing any explanations. Service: Microwave repair
Sep 11th, 2023

Refrigerator and freezer not cooling at all.eight visits later still not cooling. Im sorry it was actually six visits. Two of them They left me waiting for two hours before they called and said they werent going to make it. Then they lied to the home warranty company stating everything was fixed and canceled the repair order. Service: Refrigerator/freezer repair
Jul 13th, 2023

Poor and sarcastic communication. The technician came and messed up my fridge temperature screen. Now I cant tell what temperature my fridge is on. So now I feel insecure about putting my food in my fridge. Service: Refrigerator/freezer repair
May 29th, 2023

Andrew came on time, was professional, fixed a problem with our dishwasher that we had problems many times before with. I would highly recommend Axis for any appliance problem!! Service: Dishwasher repair
Jun 6th, 2022