Hours

Tuesday:
9:30 AM - 5:00 PM
Wednesday:
9:30 AM - 5:00 PM
Thursday:
9:30 AM - 5:00 PM
Friday:
9:30 AM - 5:00 PM
Saturday:
10:00 AM - 5:00 PM
Sunday:
10:00 AM - 5:00 PM
Monday:
9:30 AM - 5:00 PM

Chamber Rating

4.6 - (64 reviews)
55
2
0
3
4
Read Our 64 Reviews

Chamber Rating

4.6 - (64 reviews)
55
2
0
3
4
  • Hans Paladini

    Amazing
    Mar 27th, 2024

  • Eddie H

    Lived here for 3 years, many beautiful girls, good facilities, good maintenance, good gym. My trainer JORGE is the goat, go for him if you are looking for professional trainers.
    Mar 8th, 2024

  • Manouchehr Karimi

    She is very nice person
    Mar 1st, 2024

  • Temeku Life Center

    We were so impressed with the Lux property, it has everything anyone would want and more! I personally would like to edify Miss Lola for the excellent and exceptional hospitality while giving, it was a 5 star Tour experience, she was so enthusiastic and engaging we didnt want to leave her presence, she was so patient and thorough, every detail was shared, what a grand experience we were given. We also were treated with great future resident hospitality by Miss Vee as well Al though she was not our direct contact Miss Vee was warm and inviting, we appreciate the professionalism we experienced on our visit, Great team and awesome presentation. Thank you Kindly, Ralph E Buchanan CEO/President Inner City Faith Fellowship
    Feb 23rd, 2024

  • Jen S

    I thought it was going well. I viewed several apartments and decided on a lovely unit I was excited about renting. The paperwork was complete and I paid my application fee + the deposit with my credit card. I went away to gather financials and submitted to their very invasive PayScore income verification, which obtained not only my income but also checking/savings balances + transactions from 2 different banks. After all this was verified, I was told that the two additional bank statements I provided (before I decided to go ahead and submit to the PayScore process) were invalid because I had blacked out part of my account number. I was told that "there's just no way we can know these aren't the same account." They were literally posted on the different banks' unique stationary and the balances matched PayScore. Flash forward 1-2 days... I had to call several times to check in on the status of my application. Once it was agreed that... ok... perhaps my income/finances were verified-enough, I was then asked to call my credit card company because THEY had an issue with posting the transaction. My application fee had posted, but there was a "glitch" in their system when it came to the deposit (it was one/the same transaction on my end, btw) and they wanted ME to research it. If it didn't post, why didn't they look into and just run my card again? I had to do way too much footwork and chase my own sale, so I eventually gave up and backed out. I'm already packing/moving--this was a slam dunk sale for them, but instead, they made for a stressful process. I was really bummed, because I thought my search had ended and I was set on this rental. When I told them I was moving on, there was no effort whatsoever to make it right and get me in the door. What I was told instead: that's too bad, but we're keeping the $50 application fee. I was also asked to write a review... so here it is. Something notable, if you want info on the property: the deodorizer in the hallways is so strong it'll choke you. The reason: covering dog smells. Also, I was told celebrities and professionals live here (one of their selling points, I guess), but I think it's more student housing--I saw a lot of 20-somethings roaming around. The units themselves are very nice and the gym was the selling point for me... but just wasn't worth all the stress and hoops I had to jump through to get in the door.
    Mar 7th, 2024

Read Our 64 Reviews

About
LUX UTC

LUX UTC is located at 4200 Brooke Ct in San Diego, California 92122. LUX UTC can be contacted via phone at 858-450-9911 for pricing, hours and directions.

Contact Info

  •   858-450-9911

Questions & Answers

Q What is the phone number for LUX UTC?

A The phone number for LUX UTC is: 858-450-9911.


Q Where is LUX UTC located?

A LUX UTC is located at 4200 Brooke Ct, San Diego, CA 92122


Q What is the internet address for LUX UTC?

A The website (URL) for LUX UTC is: https://www.luxutc.com/


Q What days are LUX UTC open?

A LUX UTC is open:
Tuesday: 9:30 AM - 5:00 PM
Wednesday: 9:30 AM - 5:00 PM
Thursday: 9:30 AM - 5:00 PM
Friday: 9:30 AM - 5:00 PM
Saturday: 10:00 AM - 5:00 PM
Sunday: 10:00 AM - 5:00 PM
Monday: 9:30 AM - 5:00 PM


Q How is LUX UTC rated?

A LUX UTC has a 4.6 Star Rating from 64 reviewers.

Hours

Tuesday:
9:30 AM - 5:00 PM
Wednesday:
9:30 AM - 5:00 PM
Thursday:
9:30 AM - 5:00 PM
Friday:
9:30 AM - 5:00 PM
Saturday:
10:00 AM - 5:00 PM
Sunday:
10:00 AM - 5:00 PM
Monday:
9:30 AM - 5:00 PM

Ratings and Reviews
LUX UTC

Overall Rating

Overall Rating
( 64 Reviews )
55
2
0
3
4
Write a Review

Hans Paladini on Google

image Amazing

Business Response on Google Mar 29th, 2024
Dear Hans, thank you for taking the time to rate our community with five stars! Customer service is our number one priority so we are pleased to see what a great experience you have had at LUX UTC. If there is anything we can do to continue to ensure that your experience is a positive one, please do not hesitate to let us know.

Eddie H on Google

image Lived here for 3 years, many beautiful girls, good facilities, good maintenance, good gym. My trainer JORGE is the goat, go for him if you are looking for professional trainers.

Business Response on Google Feb 21st, 2024
Dear Eddie, thank you for sharing this five-star review of our community! We are pleased to see how wonderful your experience at LUX UTC has been over the past three years. Customer service is our top priority, so it is rewarding to know that you feel our maintenance team and gym trainer, Jorge is excellent. For future questions or requests, please do not hesitate to reach out. Thank you!

Manouchehr Karimi on Google

image She is very nice person

Business Response on Google Feb 27th, 2024
Dear Manouchehr, thank you for taking the time to rate our community with five stars! Customer service is our number one priority so we are pleased to see what a great experience you have had at LUX UTC. If there is anything we can do to continue to ensure that your experience is a positive one, please do not hesitate to let us know. Thank you!

Temeku Life Center on Google

image We were so impressed with the Lux property, it has everything anyone would want and more! I personally would like to edify Miss Lola for the excellent and exceptional hospitality while giving, it was a 5 star Tour experience, she was so enthusiastic and engaging we didnt want to leave her presence, she was so patient and thorough, every detail was shared, what a grand experience we were given. We also were treated with great future resident hospitality by Miss Vee as well Al though she was not our direct contact Miss Vee was warm and inviting, we appreciate the professionalism we experienced on our visit, Great team and awesome presentation.
Thank you Kindly,
Ralph E Buchanan CEO/President
Inner City Faith Fellowship

Business Response on Google Feb 12th, 2024
Dear Ralph, thank you for considering LUX UTC for your next home! Customer service is our number one priority, so we are pleased to hear that Lola, Vee, and our entire team provided you with a warm welcome and helpful assistance. Please do not hesitate to reach out if we can assist you further.

Jen S on Google

image I thought it was going well. I viewed several apartments and decided on a lovely unit I was excited about renting. The paperwork was complete and I paid my application fee + the deposit with my credit card. I went away to gather financials and submitted to their very invasive PayScore income verification, which obtained not only my income but also checking/savings balances + transactions from 2 different banks. After all this was verified, I was told that the two additional bank statements I provided (before I decided to go ahead and submit to the PayScore process) were invalid because I had blacked out part of my account number. I was told that "there's just no way we can know these aren't the same account." They were literally posted on the different banks' unique stationary and the balances matched PayScore. Flash forward 1-2 days... I had to call several times to check in on the status of my application. Once it was agreed that... ok... perhaps my income/finances were verified-enough, I was then asked to call my credit card company because THEY had an issue with posting the transaction. My application fee had posted, but there was a "glitch" in their system when it came to the deposit (it was one/the same transaction on my end, btw) and they wanted ME to research it. If it didn't post, why didn't they look into and just run my card again? I had to do way too much footwork and chase my own sale, so I eventually gave up and backed out. I'm already packing/moving--this was a slam dunk sale for them, but instead, they made for a stressful process. I was really bummed, because I thought my search had ended and I was set on this rental. When I told them I was moving on, there was no effort whatsoever to make it right and get me in the door. What I was told instead: that's too bad, but we're keeping the $50 application fee. I was also asked to write a review... so here it is.
Something notable, if you want info on the property: the deodorizer in the hallways is so strong it'll choke you. The reason: covering dog smells. Also, I was told celebrities and professionals live here (one of their selling points, I guess), but I think it's more student housing--I saw a lot of 20-somethings roaming around. The units themselves are very nice and the gym was the selling point for me... but just wasn't worth all the stress and hoops I had to jump through to get in the door.

Business Response on Google Feb 26th, 2024
Dear Jen, thank you for considering our community as your home. We are glad that our gym and our wonderful homes appealed to you. However, customer service is our top priority, so we are disappointed to hear that you were not pleased with your application experience. If you would like to discuss your experience with us further, please feel free to contact Customer Service at [email protected]. We wish you all the best in your new home.

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Overall Rating

Overall Rating
( 64 Reviews )
55
2
0
3
4

Write a Review

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