Ideal Plumbing Heating Air Electrical

Ideal is the best and our plumber for over 20 years. They have also worked on my family's house. The plumbers are knowledgable, honest, inventive, Clean, and efficient. Years ago we only used Joel and he got promoted and now we use Saxon. It's hard to find a good and reliable plumber and we have been lucky to have Ideal for our homes and friend's homes for over 20 years!
Feb 26th, 2024

I Highly Recommend Ideal Plumbing we had a Plumbing issue and had called a different company at first and they did not finish and wanted 1100.00 for an unnecessary service Ideal came out finished the job with the right service in 15 minutes. Thank you Ideal
Nov 26th, 2023

We discovered a leak under our kitchen sink on a recent evening (of course, when we had a houseguest for the week), and I called Ideal, since they'd done such a great job repiping our home several years ago. The customer service rep was polite and professional, and got us scheduled for the following day. Pete arrived on schedule, put on booties before walking on our new carpet without even being asked, and diagnosed the problem quickly. He couldn't fix it that day because we needed to purchase a new faucet, but he came back first thing the next morning and did a fantastic job of quickly installing the new faucet and hooking it back up to the recirculating pump. He left the kitchen spotless, was friendly and professional throughout the process, and was incredibly patient with our crazy puppy (who adored him). The price was very fair to boot.
Feb 9th, 2024

Very shady and dishonest billing tactics - beware! I asked for a quote before a continuation of service, the operator Roseanne stated it would be Time and Material, time being $156/hr. I was then charged $200 for $70 worth of materials - a single 10ft 4in ABS pipe and 2 no hub bands. The pipe had a scannable barcode showing it was $50 at Home Depot and Lowe's. Ideal is charging a 285% markup on materials, and when I called them about it, they used excuses like "the pipe cost $112" (but couldn't tell me where, or why that's 2x+ retail) and that they factor in "procurement, material management, and best quality" to justify the outrageous charge. They tried to cover up this practice by offering a $50 refund... which would still represent a 200% markup on materials. In reality, I know they marked up my bill because they saw a young woman and thought I'd be an easy mark. If you're looking for a company with integrity and reasonable prices, go anywhere else. I am disappointed not only by how I was billed, but by the follow up responses from the entire team.
Jan 12th, 2024

I HIGHLY RECOMMEND Ideal Plumbing & Heating. We have had them to our home on numerous occasions. About one year ago, we had a very slow drain in the guest bathroom sink. We went with the bargain company that has cutesy advertising and has special hand coverings. What a huge mistake that was! They came out and were unable to clear the drain. The technician said they would have to go through the pipes with a camera and possibly demolish some inner house walls to clear the drain. So we sought a 2nd opinion and called Ideal Plumbing. This was the smartest thing we could have done. The plumber came out and used the proper technique to completely clear the drain without any camerawork or damage to pipes or walls. More recently, on October 11-12, Dan D. and his team from Ideal Plumbing & Heating replaced our old ducting in the attic with high-quality ducting. During the past month, we have had opportunity in La Mesa to test out the ducting with both the AC and heating. The system has worked flawlessly and I can hear that there is less strain on the furnace blower now. Dan loves his job and is very detailed which we appreciate. PLEASE heed my plea and go with Ideal Plumbing & Heating for all of your needs. They are not the cheapest professionals, but they do the job expertly and with quality materials at a fair price. And by the way, they are friendly, polite, and courteous.
Nov 21st, 2023