APEX Recovery San Diego

i called trying to get information about the inpatient program thats on your guys website but was told theyre only doing outpatient detox. someone should update the website.
Mar 26th, 2024

They are ok with not paying a vendor for services done. Richard Estevez scheduled the work and approved the price. He promised to mail a check which was never received. Now he won't return our calls. I even called the main office and explained the situation. They will no longer return our calls. They're all very nice to you over the phone, don't be fooled as I was
Feb 1st, 2024

I want to give a shout-out and a personal thank you to Mr. Thomas Ward who helped my son during a very difficult time. I was put in contact with Thomas by the case manager at Palomar Crisis unit, as I desperately sought answers to help my family member. Mr. Ward gave me excellent insights and information about treatment options. I was impressed by Thomas' compassion and he personally called and spoke to my family member and connected with him. He encouraged my loved one to seek help and provided a path forward for me deal with the situation. Thank you Thomas! You made me go from feeling helpless, to informed and with suggested actions. My loved one has now entered a recovery program. A heartfelt thank you Tom!
Dec 23rd, 2023

First, I want to offer my sincere thanks to Apex Recovery for saving my life. The staff truly cares about their patients and clients. I can agree with one of the more recent reviews: "This was a good place for recovery. Although there are some issues at the executive level this place is run very well and set up well to aid in one's recovery process. From an executive standpoint keep in mind that this is a private entity beholden to the board and the bottom line of making a profit, as many centers are. Sometimes the client's best interests go unnoticed... Mid management, however, sometimes seems a bit disconnected from the end goal of recovery and what it takes to get there." My experience at Apex was overall quite positive. This is a for profit business. Occasionally, there are situations that could be managed better. However, the boots on the ground staff are incredibly caring and helpful. Some of the best in my opinion are Ron, Antionette, Stan, Nikki, Daniel, Johnny (the Head Chef - A+ INCREDIBLE), Brandon (contracted therapist), Dana, Sylvana and my therapist, Rachel. Rachel went above and beyond the call of duty for me more than once. She is responsive and understanding. Her reflections and insights were spot on for me. Rachel, I am grateful. Ron is my man. He and I bonded and truly connected. I'm grateful for his inspirational leadership, the workouts, and the connection. He is a huge asset to Apex. After completing my time at Apex I have followed up with IOP in my home town and in comparison, the level and depth of work being done at Apex is a step above. Honestly, I wish that I was still in the Apex IOP program. I was blessed to have motivated and involved house mates. We did a ton of work in group and outside of groups on our own. The community I found at Apex has been a huge part of my recovery. The folks I mentioned truly care about me and my recovery. The intention and effort are there. Typically, our groups therapy sessions were fruitful. People got real. We shared our struggles and issues without judgement and listened with compassion. The clientele comes from all walks of life. There are a good mix of executive types as well as folks in other phases of life. The age of clients represented in my stay ranged their early 20's to clients in their 60's. This allowed me to feel comfortable in relation to the challenges that recovery poses across the board. At the time I was there, there were three houses with a max of 6 patients per house. I found the houses clean and comfortable. The pool in the Angel Point house was under construction but swimming is not the reason I visited Apex anyway - Not a big deal. It should be completed shortly and it's going to be absolutely stunning and incredible. Again, I will mention that the food is amazing and well portioned. Johnny, John and Jorge did a magnificent job of feeding us healthy food with loads of variety. Those guys did a great job of accommodating the tastes and dietary needs for everyone in the houses. Expect to gain a few pounds while eating healthy meals that are super tasty. Apex seemed to be experiencing some staff turnover during my time. A little grace is necessary with regards to some of the issues. I have absolute faith that they are on the right track and it'll be running like a top sooner rather than later. I can 100% say that Apex Recovery saved my life. If you need help, do NOT hesitate to reach out. I recommend Apex Recovery for a high-end rehab experience.
Dec 6th, 2023

Master manipulators, or attempt to be anyway. Many red flags to attempted insurance fraud (billing for services you dont receive) high staff turnover, easy to terminate their employees. Apex in San Diego rents three homes in called Dewitt (residential / detox) Bonnie (residential / detox) & angle (PHP). Medication distribution: Self dispense. Staff was claiming they were medication administered certified and was checking off medications were given, when they were not. Expect to go about two days without medications to lower critically elevated BPs ie: 156/109. You will not be given any Ativan or clonidine for about two days. I recommend you go into shoreline recovery or the emergency room for a bag of fluids and medication management to be monitored while detoxing. Especially if you are alcohol dependent. IV: upon admission you will speak to a nurse named Shelby who is a LPN. I asked for a bag of fluids, and she was claiming to be a prior peds nurse, could possibly try to get approval for IV Hydration. LPNs arent allowed to start an IV as they arent educated on how to do so. She claims she owns a 40+ bed facility with her husband, my question is why is she working at apex? Hospitalization: They will refuse for you to go into the hospital, or dentist and refuse to transport you to the hospital, in Dewitt and angle to my knowledge. When asked why they said they had done this before in the past and that patient came back intoxicated. Nursing: No on-site nursing staff to do initial assessments. Dont get it twisted, the on-site staff is not nursing staff. No on-site providers, they do tele health and are located in different parts of the country. No psychiatrist as they cant afford one. They have a PMHNP Ken in cooperate who does tele health, he is amazing! He isnt apart of apex however, because again they dont want to pay their staff accordingly. Michael Cartwright: He is one of the owners of this apex, google him - he shot an innocent 19 year old women and blamed it on alcohol. He was arrested on attempted murder charges, he will try to manipulate you and make concerning statements. Matthew Bruhin is not a medical doctor, has a phd in marriage therapy. The only licensed therapist he has works under his license. Groups: Groups are run by BHTs, completely disorganized. HIPPA has been broke on many concerning levels, reportable to the DOH. Diabetics: No food available Pros: food is decent, mostly is cold. Friendly chefs. Nice views from the homes. Cons: broken amenities, dont let them fool you that the pool is warm and the hot tub is working. All false advertisement. Unprofessional staff who doesnt care, especially upper management. Homes are outdated and dirty. They have one house keeper to all the homes because they cant afford to pay staff.
Nov 16th, 2023