Bow Wow Beautiful Pet Spa

Would not recommend. Strange encounter with owner who appeared rude and was very defensive. Also, now my dog has had neck pain and a possible pinched nerve. I cannot say if her grooming session is to blame, as I was not there, but something feels off about this groomer.
Mar 31st, 2024

A Big Thank You to Heidi and Her staff. We are always impressed with the service our Pup gets there. Especially Danielle, who has a great connection with our Pup. Weve been going to Bow Wow Beautiful for over six years. We now live in San Diego and return to San Clemente because of their Great Service. But, make reservations as soon as possible. They Book up!
Mar 19th, 2024

We took our dog here to be groomed and when we got our dog home, noticed she was cut by the clippers and the dog was clearly in pain. It was a noticeable cut, one that would be recognized by the groomer, but maybe as the owner wouldnt notice right away because it was in the dogs genital area. We had to apply cold compresses to the dog for a few days to relieve her of the pain because she was clearly uncomfortable and agitated as well as having a hard time using the bathroom. Im not giving a poor review because the dog got hurt, because sometimes things happen and thats understandable. Im giving a poor review because nothing was said. Its the businesses responsibility to declare an incident occurred. Were trusting people with our animals and that trust was broken. All around poor business practice leaving lasting trust issues between the dog and ourselves.
Mar 31st, 2024

I had to go back and edit my initial review. I've been a client of Bow Wow for close to ten years. I am a disabled veteran with an assistant animal. My last visit was with a new dog, as my original assistant animal passed away. When I use Bow Wow, I get a wash, a trim including hygienic areas, a nail trim, and teeth brushing. On my last visit, my dog was not hygienically trimmed to my satisfaction. The coat under his belly and in front of his private part appeared to not have been trimmed at all. (See accompanying photo) Because the area was not trimmed, the dog was urinating on his belly fur. The dog was groomed for airline travel. When I got to my destination, I had to have the dog washed and hygienically trimmed a second time. I was disappointed at the decline in service and doubt that I will return to patronize the business in the future.
Mar 20th, 2024

Best grooming experience! Everyone is so kind & caring. Treating us like family every time we come in.
Mar 3rd, 2024