Farmers Insurance - Greg Lerum

They dont care. They just take payments. Our policy has increased 3k/yr last year and another 3k this year. They dont even try to figure out a solution. Their response?! Im surprised you werent dropped because so many were. Seriously. I found another agent who actually cared and isnt just about collecting $, the rate (letum went up to 10k this year). Weve never filled a claim nor had issues. Run! Update, 10/10/23. To add to their incompetence, they are requesting the new policy declarations in order to cancel the policy, which I told them to cancel Sept 29th. Is this legal? Doubt it. The house is free and clear, no lender. I will be reporting them to the insurance commission.
Oct 12th, 2023

Great office. Staff is friendly.Farmers is terrible. My car was hit, needed repair, and a part failed a few miles later. Even though my mechanic said it could be from the hit, farmers refuesed to pay, claiming there was no evidence it was from the accident (I mean...except that it had been working perfectly for 10 years than failed after being rear ended). So I was out 9kI called about an insurance issue (twice) and Greg was supposed to call me back, but never did.I wish they offered other insurances. The staff is really nice and responsive. I'm saving up to switch insurances  since Farmers is terrible....not sure what the point of paying them is if they don't cover damage from accidents.
Apr 27th, 2022

I have been with Greg Lerum for approximately a year after changing insurance policies via my HOA. I have not had to make a claim yet, but I am very satisfied with the responsiveness and the service that I receive from Greg and his associates. I recently refinanced and had to get information and documentation about my homeowners policy. Their office was all over it, which was really nice to see! When they answer the phone and talk to you they seem to be quite aware of their job and quite knowledgeable about whats going on, not like other places Ive talked to where I have to dig through three or four people to get someone with knowledge. Very Satisfied, I would definitely recommend them!
Feb 14th, 2021

Great people. Service with a smile
Jan 11th, 2021

Seen that, covered it!
Oct 1st, 2020