Designer's Magic Carpet & Flooring

What a pleasure to work with Designer magic, not only did they have great customer service helping me find the perfect flooring the workers were very thoughtful and experienced .
Feb 15th, 2024

Great consultation on the best product for our needs, fair pricing, and a quick, professional installation.
Jan 12th, 2024

Knowledgeable and professional.
Oct 7th, 2023

Designer's Magic Carpet & Flooring did a fantastic job installing my new flooring and baseboards. They actually completed the job in one day! I had a couple of spots on my wall where the drywall had come off and after I sent them pictures, they came out right away and patched and painted. It is a pleasure to doing business with them and I will refer them to everyone needing their type of service.
Aug 12th, 2023

Be careful with this place. The prices are about $2 per sq ft higher than competition. Also, I asked for a quote on a specific carpet, brand and name. They have me a quote on a Private Label carpet which they said is the same carpet. The quote on the Private Label carpet was competitive with the competition but, it wasn't the same exact one I asked for. There's a reason it's a Private Label. They knew they wouldn't be close in price on the exact carpet I asked for so they gave a quote on the Private Label carpet instead. Regardless of whether or not it's the same carpet, I specifically asked for a quote on a particular carpet but, they never gave me a quote on that one. Additionally, not only did they quote the Private Label carpet instead on the specific carpet I requested, they don't even bother to show me the carpet with a side by side comparison to the actual carpet I asked for. All they did was tell me in the phone that "it's the same carpet." Then why didn't they just show the Private Label and the actual carpets to me and let me decide instead of substituting the carpet in the quote? Also, why didn't they just give me a quote for the actual carpet I asked for instead of arguing with me and trying to convince me that the Private Label carpet was the same as the actual carpet? The representative in the store knew less about the carpets than I did and I don't know much about carpets. I looked things up on Google but, this kid, who is a relative of the owner couldn't answer any of our questions. So, this gives you an idea of what he was trying to do. He did there waiting for customers to go into the store and buy the carpet so he makes his commission but, makes no effort to learn about the product. Don't trust this business. Or, at the very least, get other quotes from other stores. I'm pretty sure the other stores will give you better service and will be less expensive for the same exact carpet without trying to substitutes a Private Label carpet.
Nov 18th, 2023