Natomas Urgent Care

The doctor & assistant were so kind & personable. They made my experience a positive one, considering how scared I was! Assistant was very clear & thorough when speaking with me. He was gentle taking vitals & calm the entire time (I was NOT). The doctor seemed to understand what I needed & she advocated for me in relation to the pharmacy. So kind! Front desk staff needs some help...from attire to attitude to phone etiquette
Mar 23rd, 2024

I had to come here to have a piece of plastic film that was a part of my wireless earbud that came off and became lodged in my left ear canal. I did not have to wait long and they had a Physician's assistant who came to seen me, took no time to take it out and saved me a lot of stress that I would have had if I had to go through Kaiser. She had a great bedside manner and informed us that they took Kaiser health insurance which was blessing for me. I would recommend this place highly, I will come back here when i have another medical problem.
Feb 22nd, 2024

Said they took Aetna insurance and they don't. Theyy are out of network. Now I have a full bill for our visit. Staff needs training and shouldn't be making mistakes like this.
Feb 11th, 2024

So far it was busy weekend sunday afternoon employee was very polite we had to wait because the doctor had to go lunch and I dont mind that . Service was nice.
Feb 8th, 2024

Really we checked in at 9:00 am and provider or Doctor comes at 9:50 why is that
Jan 23rd, 2024