Surfside Kids Dental and Orthodontics Land Park

If I could give this dental office 100 stars, I would! My daughter is on the spectrum and dental visit are never any fun however all that stops with Surfside every single staff member from the receptionist up was so warm, helpful and inviting! We are looking forward to her next appointment!
Oct 20th, 2023

My daughter had a tooth that was hanging on by a tendon and she was terrified for me to pull it or even touch it. I called Surfside this morning as a new patient and asked if there were any appts, they were full and without the extra dental assistant. They said let me see what we can do with the schedule and squeeze her in if we can and they would call me back. Called back in less than 30 mins with a spot for her an hour later! Thank you SO much!! My daughter loves the office and the people. This is now her established dentist!
Jul 29th, 2023

My daughter did not even open her mouth. It is a waste of time for us thinking that they would do a better job than us. Nonetheless, they could give us the fluoride toothpaste that they attempted to use on our daughter. That did not happen! The business is across from a cemetery. Trick or treat!
Mar 7th, 2023

Nice people. Very clean and great with kids! They did a great job with my son but I was told an hour.. 11am appt out by 1130 now we gotta come back.. if it's an hour appointment then why not do the whole hour! Felt rushed, like they was lacking a Dentist... I'd understand that if your short staffed then say so! Kinda disappointed honestly but overall good
Feb 6th, 2023

This is difficult to write because we LOVE dr Jennifer and have been coming here since my kids were born. Three days ago I recommended this office to my moms group and uploaded a cute photo. However, we scheduled our appointment today six months ago. We received multiple email confirmations and replied yes. I even received an email confirmation this morning at 9am for my 10 am appointment. We drove 20 minutes to get there and had a packed day, including picking up my dog from his bath and me arriving at work by noon. When I arrived, they said my appointment was cancelled by the system. They did not apologize. I reiterated that I had not cancelled my appointment. They repeated told me that I had. Then they finally looked it up, and said that the phone on file had opted out of messaging. So because I did not allow texts from unknown numbers, their system cancelled my appointment. Again, no apology. They stated that the people who they had allowed to fill my appointment at the last minute couldnt be made to wait, and we would have to sit and wait for an hour so their doctors were not overbooked. Again, no apology about the system or about insisting that I had cancelled my appointment. They offered me a note for work. Honestly, if they had politely said there was a mistake with their system I would have been fine about it. However, insisting that I cancelled the appointment even after seeing a message that says my cell didnt accept their text, and not that I had cancelled, was just plain rude. Receiving a confirmatory email and then driving out of the way because we liked the office and dentist and then having the front desk give me this much attitude that I was in the wrong was inappropriate. We stood there while the people they filled our appointment with went back, as we even arrived earlier than they did. I have been coming here for eight years and I always schedule six months out for my two kids and come 10 minutes early for our appointment. Im very disappointed about the front desk today. They should learn some manners.
Feb 4th, 2024