Kids Care Dental & Orthodontics - Greenback

Both sons have had their wisdom teeth pulled here. Great team and doc followed up with a phone call to see how they were progressing. - 2 stars for their call service. Had to go into office to schedule a follow up appt that doc had requested.
Mar 16th, 2024

My daughter has been a member since 3 yrs old, now she's 11
Mar 7th, 2024

Mar 2nd, 2024

Mar 1st, 2024

Update: Roughly 3 weeks after visiting Dr. Connolly my childs tooth has now died and turned dark. Picture attached. The short version Dr. Connolly put a silver cap instead of white like we discussed He left her with a gap He brushed her screaming in pain telling him it hurts off as shes just a kid Long version Brought my 4 year old here specifically because her normal dentist does not do composite (white) fillings and she had a cavity on her front tooth, as well as a broken tooth on her molar. The front office informed us that this location will do composite filling and white crowns. I went in to get an exam for my daughter and Dr. Connolly told me that he will do a composite filling as well as a white crown. He specifically said we arent too sure how long the white ones will last, but if it breaks you can just come back and ill toss a silver one on there no charge, i dont want to brag but im pretty awesome at crowns I liked the confidence. We scheduled the appointment and my daughters mom brought her in for the procedure. My kid comes home with a silver cap on her molar and a gap between her front teeth. Literally the complete opposite of what we discussed. Not too sure if he actually did a filling in the front or just shaved away the cavity. However, she didnt have a gap in between her teeth before. Additionally, my daughter has already had 2 fillings and never had an issue during those procedures. I was filled in that my daughter was screaming and telling Dr. Connolly that it hurts and when her mom spoke up about it he said shes just a kid and impatient shes not in pain I wont bother going to a dentist for a white cap since it is a baby tooth and will eventually fall out. Not only did he do the exact opposite of the thing we discussed, he also left her with a gap and had total disregard to her because shes just a kid and apparently cant express when shes in pain. My daughter enjoyed going to her old dentist, he was patient and sweet and built trust before messing with their teeth. Dr. Connollys actions represent the dentist from the Fairly Odd parents. She is now not thrilled talking about the dental office. So. Ya know. Appreciate the disregard for chid care and unprofessionalism when dealing with my child as well as her mother and not writing a note to remind you that dad and I talked. White crown. Not silver I encourage people with legitimate complaints that you can back up to file a grievance with your dental insurance company. If a company receives enough complaints they will get investigated by the insurance to see if they should keep the dentist in network. Less networks. Less patients to accept, more time to give adequate care ;)
Feb 23rd, 2024