TSD Construction

Hours

Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
8:00 AM - 2:00 PM
Sunday:
Closed
Monday:
7:00 AM - 5:00 PM

Chamber Rating

4.8 - (38 reviews)
36
0
0
0
2
Read Our 38 Reviews

Chamber Rating

4.8 - (38 reviews)
36
0
0
0
2
  • Marjorie Clegg

    TSD completed multiple projects for us. Tim responded quickly to our request for an estimate. Tim and all contractors were very professional respectful of our home. Great job and thank you!
    Mar 15th, 2024

  • David BL

    UPDATE: This is an update to the owner's response to my post. We wanted to mention that the roofer himself was very professional and polite. He simply could've been better at navigating the fragile tile roof. It's shocking that regardless of what the owner thinks I should do, he's frustrated with me! Seriously? I asked him for one thing and he decided to do something else. And in the process, I lost time and money. Ridiculous. Original Review: Poor customer service! No accountability! Background: We are getting solar and were told we had many broken tiles and some dry rot on our 50 y/o tile roof. We postponed the solar install, inspected all the broken tiles (there were around 70 and all cracked along the edges) and asked TSD for a quote for the small 10x10 area of dry rot and one for the whole roof. While waiting for a quote we go back on the roof to start replacing them and there are 9 or 10 freshly broken ones --- right down the middle! Finally, we get a quote for the whole roof, but not for the small section. I ask for a quote from the small section and it's more than I thought. Still, no big deal. The big deal is when I mention that their inspector, Andres, may benefit from some extra education on how to walk on old lightweight tile roofs and that there were around 9 extra broken tiles. Tim, who I'm guessing is the owner, his text is below: "I'm not interested in working for you. I told you from the very beginning that a tile roof that old should be replaced. He's an excellent roofer. You just can't get up on old Spanish style roofs and not have problems. If you remember what I told you the first time we talked was that the roof should be replaced." Honestly, I couldn't believe the response. I work in customer service and even when the customer is wrong, which I am not here, you are still polite! No apology, no accountability, nothing. Also, FYI, I am 190 lb, replaced over 30 of the broken tiles myself, and only broke two while up there! I attached an example image of an edge cracked tile and one that was broken down the middle. You can tell that the person who broke the middle cracked tile was literally walking in the middle of the tile and not where the two tiles meet! If at some point there was a chance of us doing business with them in the future, that is now gone. Not for the broken tiles, but for their response. Very disappointed.
    Mar 5th, 2024

  • Ernest Takahashi

    Our new deck and fence looks terrific and the workmanship is excellent. The workers were on time and very neat. Thank you TSD.
    Jan 28th, 2024

  • daniel

    The heating and cooling system in my home were not performing well, so I contacted Tim Davidson, owner of TSD Construction. An inspection of my attic revealed that the ductwork was torn in some places and not even connected in others. A complete removal of the existing insulation and thorough cleaning of the attic, followed by all new ductwork and new insulation was recommended. The crew that Tim sent out were on time, the work was done on schedule and they were meticulous in cleaning up after they finished the work. My HVAC system now works like new and I couldn't be more pleased with the work that was performed. I highly recommend TSD Construction to anyone in need of ductwork repair or replacement.
    Jan 6th, 2024

  • Steve M

    TDS owner Tim has been great to work with. The job involved removing and replacing an old roof. Tim came out and inspected the site and quoted within a day. Top quality materials were quoted and he was very through in describing how a new roof would be installed. I had several questions about the material proposed and he was quick to respond. The quote was very reasonable. TDS scheduled the job and within a couple weeks permits were pulled and work started. It took 3-4 work days and the old roof was off and new one installed. New roof looks great and job site completely cleared of all debris. I'm happy to have found TDS and would certainly recommend them to friends and family as well as use them in the future.
    Nov 14th, 2023

Read Our 38 Reviews

About
TSD Construction

TSD Construction is located at 942 Trestle Glen Way in Sacramento, California 95831. TSD Construction can be contacted via phone at 916-831-7495 for pricing, hours and directions.

Contact Info

  •   916-831-7495

Questions & Answers

Q What is the phone number for TSD Construction?

A The phone number for TSD Construction is: 916-831-7495.


Q Where is TSD Construction located?

A TSD Construction is located at 942 Trestle Glen Way, Sacramento, CA 95831


Q What is the internet address for TSD Construction?

A The website (URL) for TSD Construction is: https://www.tsdsacramento.com/?utm_campaign=gmb


Q How big is TSD Construction?

A TSD Construction employs approximately 20+ people.


Q What days are TSD Construction open?

A TSD Construction is open:
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: 8:00 AM - 2:00 PM
Sunday: Closed
Monday: 7:00 AM - 5:00 PM


Q How is TSD Construction rated?

A TSD Construction has a 4.8 Star Rating from 38 reviewers.

Hours

Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
8:00 AM - 2:00 PM
Sunday:
Closed
Monday:
7:00 AM - 5:00 PM

Ratings and Reviews
TSD Construction

Overall Rating

Overall Rating
( 38 Reviews )
36
0
0
0
2
Write a Review

Marjorie Clegg on Google

image TSD completed multiple projects for us. Tim responded quickly to our request for an estimate. Tim and all contractors were very professional respectful of our home. Great job and thank you!

Business Response on Google Mar 15th, 2024
Mike and Marjorie, thank you for giving us a call to help with your projects, and thank you for taking a moment to write us a review...we appreciate both. And welcome to California! Sincerely, Tim and the guys.

David BL on Google

image UPDATE:
This is an update to the owner's response to my post.
We wanted to mention that the roofer himself was very professional and polite. He simply could've been better at navigating the fragile tile roof.
It's shocking that regardless of what the owner thinks I should do, he's frustrated with me!
Seriously?
I asked him for one thing and he decided to do something else.
And in the process, I lost time and money.
Ridiculous.
Original Review:
Poor customer service! No accountability!
Background:
We are getting solar and were told we had many broken tiles and some dry rot on our 50 y/o tile roof.
We postponed the solar install, inspected all the broken tiles (there were around 70 and all cracked along the edges) and asked TSD for a quote for the small 10x10 area of dry rot and one for the whole roof.
While waiting for a quote we go back on the roof to start replacing them and there are 9 or 10 freshly broken ones --- right down the middle!
Finally, we get a quote for the whole roof, but not for the small section.
I ask for a quote from the small section and it's more than I thought.
Still, no big deal.
The big deal is when I mention that their inspector, Andres, may benefit from some extra education on how to walk on old lightweight tile roofs and that there were around 9 extra broken tiles.
Tim, who I'm guessing is the owner, his text is below:
"I'm not interested in working for you. I told you from the very beginning that a tile roof that old should be replaced. He's an excellent roofer. You just can't get up on old Spanish style roofs and not have problems. If you remember what I told you the first time we talked was that the roof should be replaced."
Honestly, I couldn't believe the response. I work in customer service and even when the customer is wrong, which I am not here, you are still polite!
No apology, no accountability, nothing.
Also, FYI, I am 190 lb, replaced over 30 of the broken tiles myself, and only broke two while up there!
I attached an example image of an edge cracked tile and one that was broken down the middle. You can tell that the person who broke the middle cracked tile was literally walking in the middle of the tile and not where the two tiles meet!
If at some point there was a chance of us doing business with them in the future, that is now gone.
Not for the broken tiles, but for their response.
Very disappointed.

Business Response on Google Mar 9th, 2024
David, thank you for taking the time to write us a review. While most times reviews are reserved for customers who actually do business with the company, we do sometimes get reviews from those who don't--never a bad one though. My response to you was in frustration to your request to just do the 100+ square foot area--it's not about the money, it's the right way to do the job. My original consultation to you was for the full roof replacement, and if not the full, at least the two facets that were to receive solar treatment. We came out and did the measure and inspection, we prepared the two options above in a proposal and delivered to you, and then gave you the revised estimate based on just the front area, all at no cost even though it costs us money to do all of that. You received a service that you did not have to pay for.I stand by Andres as an excellent roofer who moves with care and expertise on the roofs we go and see and those that we work on. I still suggest that you replace the whole roof, and if not the whole roof, then the two facets that will be getting solar; you are making at least a 25 year decision on the solar, and putting that on top of a 50 year old fragile tile roof. That doesn't make sense to me. We were trying to give you the best solution for your needs based on our experience, but you wanted to do the bare minimum, and I was frustrated with you for that and replied a bit harshly, and for that I accept responsibility.

Ernest Takahashi on Google

image Our new deck and fence looks terrific and the workmanship is excellent. The workers were on time and very neat. Thank you TSD.

Business Response on Google Jan 13th, 2024
Ernie and Jenny, thank you so much for the opportunity to work for you and thank you for taking a moment to write us a review, we appreciate both very much. Thanks again, the team at TSD.

daniel on Google

image The heating and cooling system in my home were not performing well, so I contacted Tim Davidson, owner of TSD Construction. An inspection of my attic revealed that the ductwork was torn in some places and not even connected in others. A complete removal of the existing insulation and thorough cleaning of the attic, followed by all new ductwork and new insulation was recommended. The crew that Tim sent out were on time, the work was done on schedule and they were meticulous in cleaning up after they finished the work. My HVAC system now works like new and I couldn't be more pleased with the work that was performed. I highly recommend TSD Construction to anyone in need of ductwork repair or replacement.

Business Response on Google Dec 15th, 2023
Daniel, it was my pleasure to work for you and help you out with your beautiful home. I'm very happy to hear that your heating and cooling issues have been resolved, and also thankful that you took the time to share online so others might benefit from your experience. Thanks again, Tim and the guys.

Steve M on Google

image TDS owner Tim has been great to work with. The job involved removing and replacing an old roof. Tim came out and inspected the site and quoted within a day. Top quality materials were quoted and he was very through in describing how a new roof would be installed. I had several questions about the material proposed and he was quick to respond. The quote was very reasonable. TDS scheduled the job and within a couple weeks permits were pulled and work started. It took 3-4 work days and the old roof was off and new one installed. New roof looks great and job site completely cleared of all debris.
I'm happy to have found TDS and would certainly recommend them to friends and family as well as use them in the future.

Business Response on Google Dec 5th, 2023
Steve, thanks a bunch for giving us the opportunity to work on your home, and thank you for taking the time to share your experience online with others that might be considering us. Thanks again, the TSD Team.

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Overall Rating

Overall Rating
( 38 Reviews )
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