TSD Construction
-
942 Trestle Glen Way
Sacramento, CA 95831 - 916-831-7495
Hours
Chamber Rating
-
Marjorie Clegg
TSD completed multiple projects for us. Tim responded quickly to our request for an estimate. Tim and all contractors were very professional respectful of our home. Great job and thank you!
Mar 15th, 2024 -
David BL
UPDATE: This is an update to the owner's response to my post. We wanted to mention that the roofer himself was very professional and polite. He simply could've been better at navigating the fragile tile roof. It's shocking that regardless of what the owner thinks I should do, he's frustrated with me! Seriously? I asked him for one thing and he decided to do something else. And in the process, I lost time and money. Ridiculous. Original Review: Poor customer service! No accountability! Background: We are getting solar and were told we had many broken tiles and some dry rot on our 50 y/o tile roof. We postponed the solar install, inspected all the broken tiles (there were around 70 and all cracked along the edges) and asked TSD for a quote for the small 10x10 area of dry rot and one for the whole roof. While waiting for a quote we go back on the roof to start replacing them and there are 9 or 10 freshly broken ones --- right down the middle! Finally, we get a quote for the whole roof, but not for the small section. I ask for a quote from the small section and it's more than I thought. Still, no big deal. The big deal is when I mention that their inspector, Andres, may benefit from some extra education on how to walk on old lightweight tile roofs and that there were around 9 extra broken tiles. Tim, who I'm guessing is the owner, his text is below: "I'm not interested in working for you. I told you from the very beginning that a tile roof that old should be replaced. He's an excellent roofer. You just can't get up on old Spanish style roofs and not have problems. If you remember what I told you the first time we talked was that the roof should be replaced." Honestly, I couldn't believe the response. I work in customer service and even when the customer is wrong, which I am not here, you are still polite! No apology, no accountability, nothing. Also, FYI, I am 190 lb, replaced over 30 of the broken tiles myself, and only broke two while up there! I attached an example image of an edge cracked tile and one that was broken down the middle. You can tell that the person who broke the middle cracked tile was literally walking in the middle of the tile and not where the two tiles meet! If at some point there was a chance of us doing business with them in the future, that is now gone. Not for the broken tiles, but for their response. Very disappointed.
Mar 5th, 2024 -
Ernest Takahashi
Our new deck and fence looks terrific and the workmanship is excellent. The workers were on time and very neat. Thank you TSD.
Jan 28th, 2024 -
daniel
The heating and cooling system in my home were not performing well, so I contacted Tim Davidson, owner of TSD Construction. An inspection of my attic revealed that the ductwork was torn in some places and not even connected in others. A complete removal of the existing insulation and thorough cleaning of the attic, followed by all new ductwork and new insulation was recommended. The crew that Tim sent out were on time, the work was done on schedule and they were meticulous in cleaning up after they finished the work. My HVAC system now works like new and I couldn't be more pleased with the work that was performed. I highly recommend TSD Construction to anyone in need of ductwork repair or replacement.
Jan 6th, 2024 -
Steve M
TDS owner Tim has been great to work with. The job involved removing and replacing an old roof. Tim came out and inspected the site and quoted within a day. Top quality materials were quoted and he was very through in describing how a new roof would be installed. I had several questions about the material proposed and he was quick to respond. The quote was very reasonable. TDS scheduled the job and within a couple weeks permits were pulled and work started. It took 3-4 work days and the old roof was off and new one installed. New roof looks great and job site completely cleared of all debris. I'm happy to have found TDS and would certainly recommend them to friends and family as well as use them in the future.
Nov 14th, 2023
Contact Info
- 916-831-7495
Questions & Answers
Q What is the phone number for TSD Construction?
A The phone number for TSD Construction is: 916-831-7495.
Q Where is TSD Construction located?
A TSD Construction is located at 942 Trestle Glen Way, Sacramento, CA 95831
Q What is the internet address for TSD Construction?
A The website (URL) for TSD Construction is: https://www.tsdsacramento.com/?utm_campaign=gmb
Q How big is TSD Construction?
A TSD Construction employs approximately 20+ people.
Q What days are TSD Construction open?
A TSD Construction is open:
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: 8:00 AM - 2:00 PM
Sunday: Closed
Monday: 7:00 AM - 5:00 PM
Q How is TSD Construction rated?
A TSD Construction has a 4.8 Star Rating from 38 reviewers.
Hours
Ratings and Reviews
TSD Construction
Overall Rating
Overall Rating
( 38 Reviews )Marjorie Clegg on Google
TSD completed multiple projects for us. Tim responded quickly to our request for an estimate. Tim and all contractors were very professional respectful of our home. Great job and thank you!
David BL on Google
UPDATE:
This is an update to the owner's response to my post.
We wanted to mention that the roofer himself was very professional and polite. He simply could've been better at navigating the fragile tile roof.
It's shocking that regardless of what the owner thinks I should do, he's frustrated with me!
Seriously?
I asked him for one thing and he decided to do something else.
And in the process, I lost time and money.
Ridiculous.
Original Review:
Poor customer service! No accountability!
Background:
We are getting solar and were told we had many broken tiles and some dry rot on our 50 y/o tile roof.
We postponed the solar install, inspected all the broken tiles (there were around 70 and all cracked along the edges) and asked TSD for a quote for the small 10x10 area of dry rot and one for the whole roof.
While waiting for a quote we go back on the roof to start replacing them and there are 9 or 10 freshly broken ones --- right down the middle!
Finally, we get a quote for the whole roof, but not for the small section.
I ask for a quote from the small section and it's more than I thought.
Still, no big deal.
The big deal is when I mention that their inspector, Andres, may benefit from some extra education on how to walk on old lightweight tile roofs and that there were around 9 extra broken tiles.
Tim, who I'm guessing is the owner, his text is below:
"I'm not interested in working for you. I told you from the very beginning that a tile roof that old should be replaced. He's an excellent roofer. You just can't get up on old Spanish style roofs and not have problems. If you remember what I told you the first time we talked was that the roof should be replaced."
Honestly, I couldn't believe the response. I work in customer service and even when the customer is wrong, which I am not here, you are still polite!
No apology, no accountability, nothing.
Also, FYI, I am 190 lb, replaced over 30 of the broken tiles myself, and only broke two while up there!
I attached an example image of an edge cracked tile and one that was broken down the middle. You can tell that the person who broke the middle cracked tile was literally walking in the middle of the tile and not where the two tiles meet!
If at some point there was a chance of us doing business with them in the future, that is now gone.
Not for the broken tiles, but for their response.
Very disappointed.
Ernest Takahashi on Google
Our new deck and fence looks terrific and the workmanship is excellent. The workers were on time and very neat. Thank you TSD.
daniel on Google
The heating and cooling system in my home were not performing well, so I contacted Tim Davidson, owner of TSD Construction. An inspection of my attic revealed that the ductwork was torn in some places and not even connected in others. A complete removal of the existing insulation and thorough cleaning of the attic, followed by all new ductwork and new insulation was recommended. The crew that Tim sent out were on time, the work was done on schedule and they were meticulous in cleaning up after they finished the work. My HVAC system now works like new and I couldn't be more pleased with the work that was performed. I highly recommend TSD Construction to anyone in need of ductwork repair or replacement.
Steve M on Google
TDS owner Tim has been great to work with. The job involved removing and replacing an old roof. Tim came out and inspected the site and quoted within a day. Top quality materials were quoted and he was very through in describing how a new roof would be installed. I had several questions about the material proposed and he was quick to respond. The quote was very reasonable. TDS scheduled the job and within a couple weeks permits were pulled and work started. It took 3-4 work days and the old roof was off and new one installed. New roof looks great and job site completely cleared of all debris.
I'm happy to have found TDS and would certainly recommend them to friends and family as well as use them in the future.
Overall Rating
Overall Rating
( 38 Reviews )Write a Review
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