Star Energy Inc.

John Rainbolt _{on Google}

Jul 20th, 2021

We had several bids to replace our HVAC. I was impressed that Lance started at the price that I had to negotiate everyone else down to. He wouldn't go below that price, so there was absolutely no BS involved. He is a very nice person with lots of experience and integrity. In fact, when they had to move the install to the attic due to size constraints, Lance kept the job at the same price--even with all the extra work.
We are pleased with the system design, which includes zoning dampers and multiple smart thermostats. Lance even talked us into a smaller size than we had before because he knew we didn't need the extra tonage.
We love the GE heat pump system. It is quiet and clean--particularly with the iWave ionizer. It is a better value than many well known high end brand names due to its capability to heat in low temperatures.The 18 SEER upgrade made SMUD happy enough for the rebate, which Star handled. Most importantly, our air quality has drastically improved.
The Star Energy team is helpful and professional. Ray and the office staff are courteous and helpful. Anthony and his install crew worked hard and did a great job. He was a good communicator and kept us well informed of what was happening and how use our new system. Thanks Star Energy! Service: HVAC repair