Kitchen Mart Kitchen & Bath Remodeling

Jacqueline Bernales _{on Google}

Apr 3rd, 2024

Kitchen Mart helped make our kitchen feel "new" again with our kitchen reface project. They even built a new cabinet that looks like it's always been a part of the kitchen design. And we really appreciated all the guidance as we picked out what we wanted. They have a fantastic crew of people. I highly recommend Kitchen Mart.

Day _{on Google}

Mar 28th, 2024

We are very pleased with our new kitchen and Kitchen Mart made it easy to get the look we had envisioned, down to the smallest detail. They were easy to work with and completed the job on time. Their quality of work was top notch! We highly recommend Kitchen Mart!

Leah Ross _{on Google}

Mar 26th, 2024

The Kitchen Mart team was wonderful from the point of inquiry thru project completion. Carla, Tim, Travis, and colleagues were all very friendly and helpful. I love my new kitchen and bathroom counters!

Julie Coulter _{on Google}

Mar 15th, 2024

Highly recommend KitchenMart. The whole team was professional and very detailed with the drawings and communication. Shout out to Edgar and the installer who were amazing! We will be back to have them redo our kitchen

David Brotman _{on Google}

Feb 26th, 2024

We hired Kitchen Mart to do a quartz counter installation with new backsplash. We hired separate contractors to change out the electrical outlets and upgrade our existing cabinets. Kitchen Mart did a great job. These are very skilled craftsmen so we have no issues whatsoever with the quality of work. They came on time, cleaned up their mess and completed the project within the specified timeframe. Our main issue was with the lack of transparency with our payments to them. Having worked in this industry for many years, I am well aware of how home improvement companies operate when it comes to progress payments. What Kitchen Mart does like many other companies in this industry is require the first progress payment after the initial $1,000 deposit for a task called "Measure." Measure means the contractor comes out to the job site and writes down the exact measurements of the job to make sure the right amount of product is ordered and to pass on the information to the foreman. In our case, the first progress payment was over $5,000. Obviously, this progress payment is way more than the cost of taking measurements and the bulk of these funds is normally used to purchase material. We asked for some kind of proof of material purchase since they weren't going to deliver the material to the job site until they started work. They refused to provide any information, telling us it was not their standard operating procedure to do it. They could have blanked out the dollar amount if they were so secretive about the price but in any case, we had no choice in the matter. Secondly, we were given an allowance on the backsplash tiles of $1,000. The allowance is included in the purchase price so if it is more, then the difference is added on. If it is less, the difference is supposed to be refunded back to the customer. Once again, they provided nothing to show what was the actual amount so we have no way of knowing if we were under and by how much.
I would have given them 5 stars because everything else regarding their work and attention to detail was spot on. I just wish they could have been a little more transparent with the funds.
Photos show before, work in progress and finished product.