Golden 1 Credit Union - Broadway

Have banked with G1CU for years. In the past few years, they have been slow to process my money. I come to find out that my money is being processed by third parties, and that golden one can't help me with the issue because the issue is with the third party. I paid my bill online, and this third party decided to write a check and mail it. I could have done that.
Jan 28th, 2024

Jan 18th, 2024

Came in after work and needed a quick loan without hassle. Gabby & Jessica assisted me with the option and knowledge of choosing a Paday Loan or Line of Credit. They were very polite and got me in and out of there within minutes. This location specifically I would advise to anyone who is unsure about a payday loan and need assistance or anyone who dont want to be in a Check Cashing for hours.
Oct 27th, 2023

Always helpful. Credit unions arent profit driven which is the best part.
Jul 27th, 2023

Was fine till we tried to pay for my daughters school at this branch. Manager never came out, and as soon as the fake manager heard South Korea - we were shut down. She didnt bother to see if the bank had any US locations ( it did), and the information on the form for a wire transfer I had in my hand ready to go. She literally snatched it everything from me and said no. We are now sweating this money transfer, as no one could give us proper assistance. Finally talked to someone at customer service and she sent out a new check, and the last guy informed me I could have done a wire transfer. Mind you this all started. 12.19.2023 a school deadline was 12.27.2023. We are hoping to not have to push her classes back a semester because of all of this
Dec 18th, 2023