Herald Christian Health Center - City of Industry

I was first optimistic about coming.. due to the horrible reviews.. but my experience exceeded my expectations and the staff and DR. are very nice and made me feel welcomed and comfortable.
Dec 17th, 2023

Just visited the clinic today. The nurse (with a black wavy hair) is a little bit rude. She asked me the address of the pharmacy where to send my medicine but I can't give her the exact address coz I forgot already so I told her if she can check my information coz the address might be there. She just kept on saying I need the address. She's demanding not asking. Instead of remembering the address the more that i can't coz the way she asked me. She stressed me too much. I don't feel well at that time coz I took my pain med. I'm having nausea and dizzy. At the end, she asked me to relax after stressing me out coz she will take my blood pressure.
Nov 20th, 2022

I am very disappointed in the services I received from this place. All the staff are rude, act racist and inhuman, and as if I have no rights to ask for the services needed, that I scheduled my appointment for that is covered by the (BASIC DENTAL INSURANCE) I was always told you will have to reschedule, or there are other patients who need to be seen. This was all the time after waiting so long to get an appt. My tooth was chipped by the dentist, and I was told it would be repaired. That never happened after my anxiety was triggered and I had to let the office (Manager) know there are always doing me wrong. I became stressed, depressed and everything else. I'm perplexed. I tried to forget about it but when I look in the mirror and see my front tooth clipped I'm bothered and will be filing a complaint plus. TO EMBARRASSED TO SHOW THE PICTURE
May 19th, 2023

we went to see the Dr last two week ago, the nurse was super rude and unprofessional, we are total agree the review from Miss Marlene. The nurse was helping the provider. she was not fully translate the sentences from the doctor, she was adding her own opinion. Even the doctor didn't ask my dad the questions, but she was added on it and asking my dad so rude... it's not the professional place and cannot be acceptable. We wish her supervisors can pay more attention for it and providing them a better training to improve their services. People please careful for it.....
Oct 23rd, 2022

The dental clinic is fine, but the medical clinic side is horrible. They barely have any patients, but the front desk staff was rude and unhelpful when you tried you ask them a question. It's like you are taking their personal time away because they want to sit there and browse on their computers.
Feb 3rd, 2021