B.Y. International Inc

Great Service ..my go to for customs brokerage
Nov 27th, 2020

Mar 17th, 2020

(Translated by Google) In January 2022, because the companys employees made a mistake in the customs declaration and reported the wrong tariff fee, in August 2022, I asked the company again if it would help me find the customs to refund the overcharged tariff? First of all, I contacted them by phone. They said that it is normal to report an error. Many of them here are like this. Let me wait. I said that it has been more than half a year. Please help me to urge me to go to the customs and let them refund me the overcharged tax. She will give me For example, some people here only quit after 3 years. There is no way. I visited the next day, and a middle-aged woman came out to do Tai Chi for me, saying that they had urged me many times and sent a lot of emails. The middle-aged woman said, I want to see how many emails have been sent back and forth by the customs broker because of my incident? I asked her if you can copy my email address together when you send emails with the customs in the future? I just want to know. Now that we have reached that point, she shirks back and forth, saying that the customs is closed because of the new crown, and the customs is working from home. Let me contact the customs by myself. I said that my English is not good. I dont understand the terms of the customs declaration you mentioned. What's the meaning? She got impatient and said that this is the United States and English must be spoken. If you dont understand, then you are still in the United States. What she said is simply discriminatory. In short, it is right for the employees of this company to make mistakes. If there is a mistake, let the customer solve it by themselves. Hope this review can help you all. If the owner of the company can see it and wants to contact me, I also have a recording of the middle-aged woman at that time. (Original) 202220223
Aug 11th, 2022