Puente Hills Firestone

40
Feb 20th, 2024

Do not waste your time coming here. Came here for inflation, I was being told they need to charge $5 for inflation. All firestone location are free to inflate tires except this store. Obviously this is not official rather a counterfeit ones. And, the employee is very disappointed and arrogant, he disrespects its customers. Would never pay my visit here anymore. Good job.
Jan 23rd, 2024

Don't come to this shop to get your car repaired
Oct 27th, 2023

Very nice auto service center. David is a great guy.
Oct 21st, 2023

DO NOT GO HERE! DISHONEST BUSINESS! So my wife went there for a DMV inspection for a new title. The owner David inspected the vehicle for $125. After inspecting the vehicle, he claimed that the rear brakes needed to be replace and gave my wife an estimate of $270 for pads and turning rotors. Stated without brake replacement he could not sign inspection certificate off. My wife told him she would talk to her husband and let him know. The following day he called and asked if we were coming in to his shop for brake job. We told him we went to our mechanic shop who would do the brakes for 140. Later in the day our mechanic called us and advised the rear brakes didn't need to be replaced as they still had over 50% life left. I called David and told him what my mechanic said. He still insisted on he had done a proper inspection and would not sign the inspection off without the brakes being replaced. It was clear to us he was trying to generate work for his shop. So we had to pay for brake job we didn't need. The good thing about the entire situation was we didn't allow him to rip us off with his over priced unnecessary brake job. Avoid this shop they're not honest.
Sep 2nd, 2023