BW Auto Dismantlers

Friendly
Jun 15th, 2023

Bad customer service, wont work with this company again.
May 3rd, 2023

3* customer Excellent communication and customer service Don't be afraid to ask Good karma policies Quick S&H Highly recommend and will return Service: Part finding & extracting
Apr 25th, 2023

Mar 28th, 2023

So, I googled that business online and found them selling parts on ebay. Realized that I'll be passing that place and can buy the part quicker than through ebay plus surely I should get a discount on shipping cost and work-hours/minutes costs for packing, etc. In addition, their parts about 20-30% overpriced compared to others on ebay. AND Oh, boy! What a terrible service, communication, and overall experience!!! You will leave this place stressed out! Looks like the owner doesn't bother and care about clients at all. Very rude behavior in every aspect. Went really harsh, sending me off, refusing to talk, running like crazy back and forth, smashed and teared the receipt in front of me when I said, "Thank you, I don't need the receipt." Overall, I was shocked! Looks like they have good reviews on ebay, so at least that's good... BUT!!! AVOID going there in person. Probably, the dude thinks he has a multimillion fancy dealership ... well actually no, in such dealership, you would be cared for and respected! In his case, it is indeed just a junk yard as well as the owner... AVOID going there.... UPDATE and reply on the Owners comment: - I told all the Truth! He indeed was very harsh, inpatient, torn the smashed papers in front of my face. I also was very polite and never said and/or did any disrespectful word or action. I was standing there shocked by the owner. - Also, as for the discount, whoever reads this - you judge if I made an unreasonable offer. I was looking for a part 06H903143H/E - audi a4 oil housing - google it and you see that the average cost is 50-70 online for used parts. The BW junk yard was selling it for 79 including free shipping, etc. I came in person and offered without being rude or anything 60. So, would you go nuts after my offer? - Now, it's only seen that the owner is indeed a really bad man. He is actually liar! Instead of changing his behavior and say sorry, he started calling names and make up things. - 100% junk business! Service: Part finding & extracting
Mar 31st, 2023