Post Box Plus

I use to wait for almost 20 minutes for someone to finally open the doors and it got me angry. So I talked to the manager and I was told that anyone with a 24hr access P.O. Box is required to have a door key and that Post Box Plus cant be held liable if people arent able to enter and get their mail. I have 24hr access to my P.O. Box and wasnt able to get to my box because I didnt have my keyI was getting mad cus they were opening late but it makes sense to just get a door key. I finally purchased a door key and it makes my life a lot easier cause now I can access my box whenever I want. This place use to have really bad service but since its been under new ownership, the service has been so much better. Customer service is great! This place needed a change.
May 3rd, 2022

The new owner is friendly enough but everytime I've gone to pick up my mail this month they have been closed. They don't keep the hours posted and because of this, not having access to my mail and still being charged is the reason for the one star. This business is not serving its function. I don't have time to wait around 4 days a week in the middle of business hours for someone to pick up the phone and show up by appointment. Its a mail box. Be open.
Apr 24th, 2022

Unprofessional customer service. Any postal needs try ups. Where Payless use to be.
Sep 14th, 2020

Jul 16th, 2020

May 22nd, 2020