McKay's Family Aftercare Burial and Cremation

This is the worst place you could go soon as they give a absolute mess of a "service" they avoid you when you try to contact for the death certificates, as if you're not going through such a difficult time already. AVOID this place your loved one deserves better. Noncommunicative, takes no accountability, sneaks things on you AT the event. insanely unprofessional.
Jun 9th, 2023

If I can give more stars for the amazing costumer service, I would. With the passing of my dad, they took so much ease off of my family. They made the process so smooth.
Jun 7th, 2023

This is a horrible place to go for your loved one!! I agree with a previous review by Charlie H. We experienced the same thing. The funeral was an absolute nightmare and when we complained NO one would get in contact with us. Emily who was supposed to be there to handle the funeral was no where to be found once the services were rudely interrupted. They claim to help out in your time of grief but they cause more grief and stress!! I would never return to this funeral home again!! They are rude as hell!! They disrespected my father to the fullest extent!! The only time they contacted us was to say the death certificates were in and would we like them to be mailed or go pick them up. We called to pick them up but again got their voicemail. It took them a week to return our calls. They work with riverside national cemetery and the communications between them was also a nightmare!! We were told different things from both parties. Nothing was correct and the whole service was less then 15 min!! Heather, Emily, and McKays you should be ashamed of yourself!! Their way of trying to fix what happened at the funeral was to offer to redo the services. You ruined it already!! I would NOT recommend this place!!!!
Jun 14th, 2023

I find your advertising about 6' apart or 6' under highly offensive on behalf of all of us who lost someone to Covet19. Shame on your company
Feb 4th, 2021

I have to say that I have worked with several mortuaries and being in the business it can be a very difficult time for everyone. I was having a really bad day and I needed to get a document from Mc Kay's and when I called Domonique answered the phone and was pleasant. I was already having a terrible day and when I called her cheerful, professional and helpful attitude made me feel relaxed and that I was going to be taken care of. After telling her what I wanted need she was extremely helpful. Thank you so much Domonique for the excellent customer service and your kindness.
Oct 18th, 2020