Konica Minolta Business Solutions
-
3390 University Avenue
, Suite 600
Riverside, California 92501 - (909) 824-2000
- Website
Hours
Chamber Rating
-
Tony Bagalini
Extremely helpful and best copiers that money can buy
Mar 27th, 2024 -
Onyl Malabanan
Mar 25th, 2024 -
Jake Dallmann
Service, engineers, management, and employees are incredibly driven friendly, and do everything possible to address any situation and reach a common goal of success and repeatability.
Jul 23rd, 2023 -
Preplay Cj
Konica Minolta has the poorest customer service I've ever had the misfortune of dealing with, we cancels our contracts with them but still receive emails about meter read on printers we don't have. Even though we have requested for 2 years they wont pick up the only printer they left behind. We have even tried to escalated to the CEO Lyon Peraji Market Vice President So Cal & Nevada, and we have had no response from Konica on this matter.
Apr 25th, 2023 -
Universalist Unitarian Church of Riverside
We have been with this company for more than 15 years. We have never had any issues with the copier lease or the monthly service contract until 2-3 years ago when we signed a lease on our current copy machine. We have had nothing but problems with it after the 3rd month into our new contract. The machine jams at least once a day, and not just a simple misfeed either. We are talking about paper jammed and clogged to the point of having to take it a part. The company have never been able to fix the machine and after the 100+ time coming out the offered to replace the machine with a newer, better one. Sounds great right! NOT!!! We still have 2 years left on our lease so in order to get the replacement we would have to pay off the lease at $2,500 and sign a new lease for another 5 years. I have spoken with every supervisor that you can think of regarding this issue and nothing but excuses as to why the machine doesn't work, all of which is our fault. The best reason was because we load our paper upside down or its to cold/hot in the office hahaha!!! Needless to say that that have lost a longtime client in us. Not to mention that it is almost impossible to get anyone on the phone without having to leave a message and get called back. usually in a week unless I call back to a different department and ask to speak to a supervisor.
Nov 14th, 2022
Questions & Answers
Q What is the phone number for Konica Minolta Business Solutions?
A The phone number for Konica Minolta Business Solutions is: (909) 824-2000.
Q Where is Konica Minolta Business Solutions located?
A Konica Minolta Business Solutions is located at 3390 University Avenue, Suite 600, Riverside, California 92501
Q What is the internet address for Konica Minolta Business Solutions?
A The website (URL) for Konica Minolta Business Solutions is: https://kmbs.konicaminolta.us/
Q What days are Konica Minolta Business Solutions open?
A Konica Minolta Business Solutions is open:
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Q How is Konica Minolta Business Solutions rated?
A Konica Minolta Business Solutions has a 3.3 Star Rating from 12 reviewers.
Hours
Ratings and Reviews
Konica Minolta Business Solutions
Overall Rating
Overall Rating
( 12 Reviews )Tony Bagalini on Google
Extremely helpful and best copiers that money can buy
Onyl Malabanan on Google
Jake Dallmann on Google
Service, engineers, management, and employees are incredibly driven friendly, and do everything possible to address any situation and reach a common goal of success and repeatability.
Preplay Cj on Google
Konica Minolta has the poorest customer service I've ever had the misfortune of dealing with, we cancels our contracts with them but still receive emails about meter read on printers we don't have. Even though we have requested for 2 years they wont pick up the only printer they left behind. We have even tried to escalated to the CEO Lyon Peraji Market Vice President So Cal & Nevada, and we have had no response from Konica on this matter.
Universalist Unitarian Church of Riverside on Google
We have been with this company for more than 15 years. We have never had any issues with the copier lease or the monthly service contract until 2-3 years ago when we signed a lease on our current copy machine. We have had nothing but problems with it after the 3rd month into our new contract. The machine jams at least once a day, and not just a simple misfeed either. We are talking about paper jammed and clogged to the point of having to take it a part. The company have never been able to fix the machine and after the 100+ time coming out the offered to replace the machine with a newer, better one. Sounds great right! NOT!!! We still have 2 years left on our lease so in order to get the replacement we would have to pay off the lease at $2,500 and sign a new lease for another 5 years. I have spoken with every supervisor that you can think of regarding this issue and nothing but excuses as to why the machine doesn't work, all of which is our fault. The best reason was because we load our paper upside down or its to cold/hot in the office hahaha!!! Needless to say that that have lost a longtime client in us. Not to mention that it is almost impossible to get anyone on the phone without having to leave a message and get called back. usually in a week unless I call back to a different department and ask to speak to a supervisor.
Overall Rating
Overall Rating
( 12 Reviews )Write a Review
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