Redlands Pharmacy

Staff was very unhelpful. I had a prescription that was different than what they normally provide. They were recommended by my dr as the med was a narcotic and he was concerned that an outside pharmacy would make the task more difficult. He sent over the script and followed with a call to ensure ease of transaction. This is where the adventure began. The staff made no attempt to contact my insurer only telling me "it's not covered, it's non refundable, and it's over $200. I told the young lady that I never marked her calling or checking the computer to see if the med was covered. She stated that she was well aware of my insurer and their payment policies. I paid for the prescription and proceeded home. Ironically I get a call from my insurer regarding the procedure so while I had claims on the phone I gave them the information as well as the pharmacy info on the bottle. She shared with me that the script would have been fully covered with my $10 copay. I call the pharmacy back and that is when I realize that these people just fry off on arguing with sick people because they are clearly sick people. The $200 was not worth my time but I hope someone else avoids this nonsense and go to your regular pharmacy. I promise they will figure it out!!
Jan 31st, 2023

Reliable, Professional, I dont need any other pharmacy because this one is the BEST
Jan 17th, 2023

Without question, the best pharmacy I've ever used. A fantastic staff, great wait times, in a superb location; even the parking is outstanding! They accept almost every insurance, and they have regularly gone above and beyond to help us with prescriptions. The building itself is incredibly charming, too. We cannot recommend Redlands Pharmacy enough, they're just awesome.
Dec 21st, 2022

This Pharmacy and the Pharmacist and staff are exceptional!! Always prompt and willing to help!
Nov 8th, 2022

The best pharmacy in town!
Oct 16th, 2022