Discount auto & tire service inc

Needed an oil change before heading home to Colorado. Found Discount Auto when searched for: oil change and filter service. Walk ins welcome. Highly recommend this auto service business. Top Notch Service: 5 Stars
Apr 4th, 2024

Mar 14th, 2024

Good car repair place
Feb 27th, 2024

thank you for the excellent service
Feb 13th, 2024

Got a flat while driving down Redlands Blvd and stopped in here to get it fixed. Tire was unrepairable, so they suggested they order me a new one. I thought, hmm, here?, or Costco? Costco would be cheaper, but, I decided to toss my business to a locally owned shop. Huge mistake. The counter lady wrote my number down on her hand, when I asked if it was legible, she said, yes. Two days later, I called to check on my tire (I was driving on a donut), she answered and that she had the tire, and had tried to call, but had the wrong number! Funny, but dumb. When I drove off, after paying about $100 more than I would have a Costco, my tire pressure monitor was not working. So, I called and was told to bring it back in. When I did, the manager Angel told me I would need to leave the car all day, while taking no responsibility for the malfunctioning tire pressure monitor. Hmm, gaslight much? Well, I ended up dropping off the car later in the week, where it sat for hours before Angel texted me (all in caps for some reason) that he could not find my service record, and maybe this was some other car or had some other owner. Again, funny. Well, they found the record, but did not work on the car that day. Ok, day two drop off, they had the car for 6 hours, but then required that I leave it over night. Day three he then had the audacity to ask me for $380 to properly diagnose the problem, which he again suggested might have had nothing to do with my wheels being taken off and on twice by his shop. Uhhh the sensor is on the wheel, no? Perhaps just a crazy coincidence. So, the monitor is still malfunctioning 2.5 weeks after the tire change, and I am going to have to take it to the dealer and no doubt pay to fix the problem his shop caused. I asked for a refund for the labor on the tire change, and was told the owner was on vacation. The business strategy here seems to be: create a problem; take three days to pretend to fix the problem; realize the problem will cost money to fix; ask the customer for money to fix a problem we caused. Bravo! Thinking Costco might be my choice next time!
Feb 23rd, 2024