CVS

Poor, poor service , failure to return calls or notify when meds are ready. Incompetence to its highest level. Just plain laziness when it comes to customer service.
Jan 28th, 2024

My mom went in to pick up a prescription that was called in for me. They didnt have it in stock and instead of telling her which locations do have it stock, they told her she needs to call every CVS until she finds someone that does have it. Ridiculous, because I know from past experience theyre able to look up which stores carry specific medications. I then called the pharmacy to talk to them myself and got hung up on 7 times.
Jan 8th, 2024

Dec 18th, 2023

This CVS is by far the most convenient, efficient, and reliable I have had the pleasure of working with in my 15 years and multi-state CVS experiences. In particular the British pharmacist is an absolute delight who always makes time to answer any questions I may have. In addition, the pharmacy technicians have been nothing but pleasant with me and the staff at the front of the store checkout is always there to assist with self-checkout or will ring you up manually. I seriously do not understand the amount of negative reviews about this excellent pharmacy.
Dec 8th, 2023

My generous rating of one star is for the pharmacy here. Avoid it, unless you want; to be overcharged, rude service, prescriptions never ready when their alert says it is, incompetent workers and broken POS machine. Be sure and read the sticky notes on the POS pens or the faded handwritten signs in the drive-thru because their equipment is usually broken. My most recent experience involved a three-way call with my insurance, the rude CVS girl and myself. My Rx which had been ready for at least a week, went to $129.00 from $0.69 and NOT filled! HmmmThey didnt run my prescription through my new insurance until we called. I had made it a point to bring in my new insurance card ahead of time. The real kicker was when the CVS girl scolded me instead of apologizing. She said, Next time dont call your insurance, call us! Yeah, not gonna happen. Rude.
Jan 19th, 2024