Semper Solaris

Great!
Mar 23rd, 2024

I have never had a more frustrating and horrible experience.  The company excelled at getting us a thorough quote very quickly but since then, it's been a total disaster.  They don't communicate what is going on, we are now on month 7 of what was supposed to be a 4-5 month project with no explanation as to what the delays continue.    I have found 2 people, Katie H and Shaun, but the rest of them don't seem care at all that they have $35,000 plus of our dollars with no results.  Maybe this review will prompt a response, I don't know but I'm terrified they are going to keep delaying for no real reason.  We were told our project is totally ready to go and to get turned on and now, 3 days later, we're still waiting.  Don't use  this company
Mar 8th, 2023

So we have been on Semper Solaris Solar for a year now.  Between our our bills from PG&E and our shore up plus the cost of Solar, our bills have increased.  This company is extremely deceptive.  Also we did heating and air with them.  No change!   DECEPTIVE.  I chose Semper because my father was a WWII vet. They sub out work and don't think for a minute they hire all vets.  Worst decision we ever made.  My husband was retiring in a few months, not any more.  They have increased all of our utilities.  I hope the regulators will look into this company and shut them down for their deceptive practices.
Feb 3rd, 2023

By far the absolute worst company I have ever had come work at my property.
Sep 24th, 2022

As returning customers with a positive experience we were excited to use Semper Solaris for our solar and roof needs when we moved. My husband is a veteran and we love to support veteran owned companies. Unfortunately this experience was beyond terrible. Trying to keep the review short and to the point, there were multiple miscommunication issues between the roof installers and Semper Solaris as to what we paid to have completed. At one point they told us we had to pay more for something that was discussed and we were told would be included. During this time, and throughout our entire experience, the Semper Solaris employee (I have names) working with us would not return calls. When a payment was due however they were constantly calling/confirming a payment would be ready. They charged our account twice for thousands of dollars because of yet again a miscommunication on their part. During the time we noticed the double charge there was again no reply from the employee that was so worried about getting the check in the first place. To be fair they made that right, but it shouldn't have happened in the first place. When issue after issue occurred I contacted customer service, not looking for anything but to get our project on track the only thing she could says was she was "super sorry." I asked to talk to someone else about our issues and was told complaints needed to be held by the construction department, mind you this was customer service I was speaking with. At this point it was clear our issues and our need for "customer service" was a moot point to the company. After the final inspection, in which Semper Solaris was present, there was still items anchored to our roof, and naturally we had to contact them again to have that taken care of. We are returning customers that will never use Semper Solaris again, nor will we make any recommendations, which we also did in the past. Disappointed in this veteran owned company is an understatement.
Jun 12th, 2022