West Coast Heating, Air Conditioning and Solar

Keldon Premuda _{on Google}

Apr 9th, 2022

In short, I could not say enough positive things about West Coast Heating, Air Conditioning and Solar. I, as a not technical expert, have to make judgements off of intangibles, such as accountability, honestry/transparency, problem solving skills, and customer service. West coast certainly gets a 5/5 accross the board. Tony B. and Sean from West Coast came to my rescue after 6 months of trouble with a home warranty company. Prior to Tony and Sean's visit, my HVAC system had failed and my home warranty company had sent out three other aweful contractors that not only we unable to diagnose or solve the problem, but had each caused futher damage to the system. A nighmare. Then I called West Coast (thank goodness). Tony B. and Sean were able to BOTH diagnos and fix the multitude of damaged parts and mis-wired appliances within a late afternoon. Incredible. In addition, I could tell that Tony B. and Sean immediately took full accountability and personal interest for getting my system running. They went above and beyond to source the parts needed, acquire them ASAP, and apply all of the needed repairs and replacements. They were determined not to leave until our HVAC system was working properly and we were 100% satisfied with no further questions. They were honest and transparent about both successes and challenges during the repair process. To me, one of the strongest indicators of strong charater in a person than when a mistake is made and it is openly shared and taken ownership of. Tony was not only transparent in this regard, but also with pricing. I paid exactly what I was quoted. Lastly, the office representative that I talked to, Gabby and Charity were helpful and pleasent. They helped me get scheduled despite mu busy schedule and the appointment was adhered to with great notifications ahead of time. Needless to say, I had a imaculate experience with the West Coast team with my problem 110% resolved and I will be a long time customer and advocate of the company. Thank you Tony, Sean, Gabby, Charity and the West Cost Heating, Air Conditioning, and Solar Team!! Services: Repair HVAC, Heating system repair, A/C system repair

Thom Holland _{on Google}

Jan 24th, 2022

Another customer canceled and Tony & his apprentice arrived early. They were in and out in about an hour. It was the controller board now I have heat! A couple of years ago another company told me that the fan was seized and that the furnace should be replaced. I am glad I did not do that. It was serendipity, he had the board on his truck from another customer that did not need it. I now have heat! Thank you Tony! Service: Heating system repair

Dave Perryman _{on Google}

Dec 15th, 2021

West Coast was very professional and responsive. I called at 9:00 am and their technician was at my house shortly after noon, on time after the notification call that he was on his way. Dimitri, the service technician, was friendly, knowledgeable and very professional. I highly recommend West Coast to anyone with HVAC issues.

Deric Roemer _{on Google}

Dec 8th, 2021

Extremely pleased with West Coast! There prompt and polite staff answered all my questions over the phone and got a technician to my house immediately! The technician was extremely professional and knowledgeable. He was very polite and attentive to my questions. Definitely will be using them in the future!